What are the responsibilities and job description for the Front Desk Associate – Summer Position position at Lora?
We are looking for a friendly and reliable Summer Front Desk Agent to join our team during the busy season. This is a great opportunity for college students looking to gain customer service experience in a fast-paced hospitality environment.
As the first point of contact for our guests, you will play an important role in creating a welcoming and memorable stay.
Responsibilities
- Greet guests and provide a warm, professional welcome upon arrival
- Handle guest check-ins and check-outs efficiently
- Answer phone calls and assist with reservations
- Provide information about hotel amenities, local attractions, and services
- Respond to guest questions or concerns in a timely and positive manner
- Coordinate with housekeeping to ensure rooms are ready and clean
- Maintain accurate records of bookings and payments
- Assist with upselling rooms or additional services when appropriate
- Occasionally assist with parking guest vehicles
Qualifications
- Strong customer service skills and a positive attitude
- Excellent communication and organizational abilities
- Ability to multitask in a fast-paced environment
- Reliable and punctual with a team-oriented mindset
- Previous customer service experience is a plus, but not required
Position Details
- Seasonal summer position (ideal for college students)
- Flexible scheduling, including evenings, weekends, and holidays
Pay: $16.00 - $17.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $16 - $17