Demo

Branch Manager

Loomis US
Grand Rapids, MI Full Time
POSTED ON 5/14/2026
AVAILABLE BEFORE 6/12/2026
Job Description

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!

Job Overview

Reporting to the District Vice President, The Branch Manager (BM) will be responsible for the overall branch staff, P&L, security and customers, present and future growth. Branch Manager must review staff for proper scheduling and routing of all City, Bank, ATM and OTR armored routes, to include the weekend routes, continuing to maintain the appropriate route manifest while establishing and maintaining route productivity standards. Branch Manager is responsible for developing, implementing, and administering policies and procedures, with overall supervision of operational activities as directed by the District Vice President.

Key Responsibilities

  • P & L controlling of Branch labor, revenue and profit margin.
  • Oversight and coordination of Recruiting, interviewing, testing, selecting, and training of operations personnel. Training, development, and performance evaluation of operations supervisors.
  • Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors.
  • Oversight and coordination of maintenance of vehicles, forklifts, and other equipment. see that preventive maintenance and repairs are performed in a timely manner.
  • Controlling the costs of operations.
  • Safety of employees, vehicles, and facilities through training, monitoring, and enforcement of policies and procedures.
  • Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures.
  • Investigating accidents and processing required paperwork.
  • Developing and maintaining customer service capabilities among all operations staff. responding to customer inquiries and/or complaints.
  • Coordinating with sales, other Loomis branches and departments, corporate staff, other carriers, and vendors.
  • Controlling overtime hours. Monitoring employee vacation schedules. Maintaining effectiveness and efficiency of route, terminal, and vault operations.
  • Short and long-range operational planning to meet branch goals.

Key Relationships

  • Supervisors – The Branch Manager will consult with and accept advice/direction from the District Vice President daily.
  • Subordinates – The Branch Manager is responsible for the training, counseling, disciplining, conduct, and evaluation of supervisors and hourly employees under his/her direction on a daily basis.
  • Customers – The Branch Manager will communicate with customers on a regular basis.
  • Sales/Administration – The Branch Manager will communicate with sales and administration regarding updates of service, customers, and payroll issues.

Primary Qualifications

  • Bachelor’s degree in either Business, Supply Chain, or equivalent work experience.
  • Minimum of 5 years of experience leading logistics and operations.
  • Minimum of 3 years management experience, required.
  • Armored car or transportation experience a Plus
  • Military experience is a Plus
  • Minimum 2 years’ experience managing P/L & KPI’s, required.
  • Ability to pass and maintain all applicable licensing requirements (i.e. firearms, MVR, etc.).

Individual Skills & Competencies

  • Exceptional leadership skills with a track record of managing and developing high-performing teams.
  • Strong business acumen and the ability to align branch initiatives with business goals.
  • Ability to think strategically with a customer-centric approach.
  • Ability to interact effectively with individuals at various levels in organization and external business contacts.
  • Excellent communication skills, both verbal and written.
  • Flexible and adaptable to a demanding and fast-paced work environment.

Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Job Details

Job Family

Exempt

Job Function

Operations

Pay Type

Salary

Hiring Min Rate

90000 USD

Hiring Max Rate

120000 USD

Salary.com Estimation for Branch Manager in Grand Rapids, MI
$80,909 to $102,620
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