What are the responsibilities and job description for the Server position at Lonigans?
- Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner.
- Taking beverage/food orders and serving them to guests on a timely manner.
- Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations.
- Always respond to guest requests in a timely, friendly and efficient manner.
- Mix and garnish beverages according to recipe and portion control standards.
- Should be fully aware of the bar and lounge menu along with their prices and any applicable taxes.
- Take guest beverage or food orders and input them to the point-of-sale system.
- Establish rapport with guests to build loyal and satisfied customers.
- Possess comprehensive knowledge of the restaurant's menu, including ingredients, preparation methods, prices, and daily specials.
- Pick-up food orders from kitchen and communicate to the chef regarding any special preferences or allergy.
- Replenish beverages and ensure guest satisfaction throughout the meal service.
- Ensure serving station is well-stocked at all times.
- Should know basic cashiering procedures like handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers.
- Be responsible for billing/credit card/payment and collecting feedback from the guest.
- Clear tables and prepare for service by polishing cutlery, glassware and crockery etc.
- Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas.
- Return all equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors and completing closing checklist.
- Always take responsibility for ensuring a positive guest experience.
- Take ownership of guest request and follow up guests incidences.
- Attend daily briefings from management who will explain any special requirements for service.
- To ensure a very good relationship between the Bar, other F&B outlet, Kitchen, housekeeping & Front of the House.
- Assist in carrying out scheduled inventories of products and operating equipment.
- Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors or manager.
Job Type: Full-time
Pay: $12.14 - $35.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Supplemental Pay:
- Tips
Work Location: In person
Salary : $12 - $35