What are the responsibilities and job description for the IT Support Specialist position at Longevity Health?
Brief Description
Join us in transforming healthcare.
About Longevity
At Longevity, we're dedicated to advancing healthcare through innovation, compassion, and excellence. We're looking for passionate individuals to join our team and help us make a difference. The individual holding this position is required to support and demonstrate their commitment to Longevity Health’s purpose: To optimize the quality of life of people in long-term care by focusing on their individualized health needs.
IT Support Specialist (Remote - Palm Beach Gardens, FL)
We’re seeking an IT Support Specialist to be the first point of contact for clinical and nonclinical IT issues.
This is a on site role, must reside in Palm Beach Gardens, FL, or nearby and be able to travel to the office.
Key responsibilities include
Company Overview
Longevity Health is a national provider of Institutional Special Needs Plans (I-SNP), created to meet the complex healthcare needs of nursing home residents. Since our founding in 2018, we've expanded our services across several states and formed strategic partnerships to deliver high-quality, patient-centered care. We are actively growing, with plans to continue expanding our services across the nation.
Longevity Health is an Equal Opportunity Employer. We value diversity and encourage applicants of all backgrounds to apply.
COVID-19 Vaccination Policy
Longevity Health follows federal and state regulations regarding COVID-19 vaccinations. Some facilities may still require staff vaccinations to protect the health of residents. Applicants will be required to provide proof of vaccination, or an approved exemption, where applicable.
If you are passionate about healthcare and ready to help us drive change in long-term care, apply now to join the Longevity Health team!
Join us in transforming healthcare.
About Longevity
At Longevity, we're dedicated to advancing healthcare through innovation, compassion, and excellence. We're looking for passionate individuals to join our team and help us make a difference. The individual holding this position is required to support and demonstrate their commitment to Longevity Health’s purpose: To optimize the quality of life of people in long-term care by focusing on their individualized health needs.
IT Support Specialist (Remote - Palm Beach Gardens, FL)
We’re seeking an IT Support Specialist to be the first point of contact for clinical and nonclinical IT issues.
This is a on site role, must reside in Palm Beach Gardens, FL, or nearby and be able to travel to the office.
Key responsibilities include
- Managing and triaging tech issues via email, phone, text, or JIRA.
- Resolving basic issues and escalating complex ones.
- Providing excellent customer service and support.
- Managing device inventory and handling acquisition, refresh, and replacement.
- Assisting with device setup for new employees.
- Offering basic training to team members.
- Have at least 2 years of experience in an IT Support Specialist role
- Provide stellar customer support via phone, email, or text messages
- Two-year Associates degree in IT or 5 years of IT Support experience
- IT certifications preferred
- Functional understanding of various technologies
- General understanding of IT devices such as PC/laptop/iPhone
- Auto insurance coverage as required by your state of residence
Company Overview
Longevity Health is a national provider of Institutional Special Needs Plans (I-SNP), created to meet the complex healthcare needs of nursing home residents. Since our founding in 2018, we've expanded our services across several states and formed strategic partnerships to deliver high-quality, patient-centered care. We are actively growing, with plans to continue expanding our services across the nation.
Longevity Health is an Equal Opportunity Employer. We value diversity and encourage applicants of all backgrounds to apply.
COVID-19 Vaccination Policy
Longevity Health follows federal and state regulations regarding COVID-19 vaccinations. Some facilities may still require staff vaccinations to protect the health of residents. Applicants will be required to provide proof of vaccination, or an approved exemption, where applicable.
If you are passionate about healthcare and ready to help us drive change in long-term care, apply now to join the Longevity Health team!
