What are the responsibilities and job description for the Quick Lane Advisor position at Long-Lewis Auto Group?
About the Opportunity
The Quick Lane Advisor serves as a trusted point of contact for customers, helping them understand and properly maintain their vehicles. This position works directly with customers to identify service needs, explain available maintenance options, and provide knowledgeable recommendations.
We’re looking for someone who is outgoing, confident, and customer-focused. The ideal candidate communicates clearly, enjoys working with people, and can provide excellent customer service in a fast-paced, team-oriented environment.
Key Responsibilities
Greet customers and discuss their vehicle maintenance and service needs
Advise customers on recommended maintenance and available services
Clearly explain service options, recommendations, and answer customer questions
Coordinate with technicians and the service team to provide an efficient customer experience
Qualifications
One or more years of customer service experience preferred
Automotive dealership or large service facility experience preferred
Basic computer and office equipment skills
Strong communication skills with a positive, professional, and customer-focused attitude
Experience
Preferred- 1 year(s): Auto Dealership or Large Facility Experience
Licenses & Certifications
Required- DRIVER'S LICENSE
Behaviors
Preferred- Team Player: Works well as a member of a group
- Loyal: Shows firm and constant support to a cause
- Leader: Inspires teammates to follow them
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Enthusiastic: Shows intense and eager enjoyment and interest
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
- Job Security: Inspired to perform well by the knowledge that your job is safe
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Financial: Inspired to perform well by monetary reimbursement
- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Salary : $42,735 - $59,730