What are the responsibilities and job description for the Florence - Reception / Concierge - Full-time position at Long-Lewis Auto Group?
We are seeking a friendly and helpful Receptionist (Customer Concierge) to manage incoming calls, assist customers, and support our team. The ideal candidate will have a customer service background and a basic understanding of automotive service.
Key Responsibilities:
- Answer incoming telephone calls in a warm and professional manner.
- Gather relevant information to efficiently transfer calls to the appropriate person.
- Log missed calls and ensuring follow-up as needed.
- Take messages and send/receive electronic communications.
- Provide exceptional customer service to enhance client satisfaction.
Qualifications:
- Previous experience in customer service, administrative, clerical, or call center roles.
- Familiarity with automotive sales/service is a plus.
- Strong phone and written communication skills.
- Strong computer skills.
- Courteous and pleasant demeanor with excellent interpersonal skills.
Starting Pay: $14 per hour
If you are enthusiastic about providing excellent service and thrive in a dynamic environment, we would love to hear from you!
Experience
Preferred- 1 year(s): Administrative or Other Relative Experience Preferred
Licenses & Certifications
Required- DRIVER'S LICENSE
Behaviors
Preferred- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
- Enthusiastic: Shows intense and eager enjoyment and interest
Motivations
Preferred- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
- Job Security: Inspired to perform well by the knowledge that your job is safe
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Salary : $14