Student Success Coach - Intern

STUDENT SUCCESS COACH

GENERAL PURPOSE

The Student Success Coach is an integral part of the Student Services Division, such as: First Year Experience Program, Career Center, Transfer Center, Destino Center, Completion Counseling, etc. Student Success Coach Interns work closely with students to provide referrals to various programs and services based on student needs.

For Candidates looking to go the Counseling Route, you must be currently enrolled in a Master’s in counseling, rehabilitation counseling, clinical psychology, Marriage and Family Therapist (MFT), or Social Work from an accredited institution.

• $17.00 - $20.00 - Entry Level: Must be enrolled in a Bachelor’s program.

• $20.00 - $23.00 - Journey Level: Must have a Bachelor’s degree and currently enrolled in a Master’s program.

• $23.00 - $26.00 - Advanced Journey Level: Must have a Master’s degree and currently enrolled in a Doctoral program.

If selected you will work with your department hiring manager to discuss the salary range placement depending on your experience and education levels outlined in the Job Description. 

This is an in-person job and candidates will be asked to work at either the Liberal Arts Campus or the Trade, Technology, and Community Learning Campus. Coaches are required to work a maximum of 20 hours per week throughout the Fall and Spring semesters and Summer intersession. Winter Intersession will be optional.

COLLEGE MISSION
Long Beach City College is committed to providing equitable student learning and achievement, academic excellence, and workforce development by delivering high-quality educational programs and support services to our diverse communities. We are Purposeful, Focused, Nurturing, Connected and Respectful.

• Equal Employment Opportunity Plan
• Strategic Plan
• Office of the Superintendent President

At Long Beach City College, we celebrate equity, diversity and ensure a positive and inclusive working environment for all college students, faculty, staff, and administrators. We believe diversity fosters awareness, promotes mutual understanding and respect, and provides suitable role models for our students. We are committed to the principles of equal employment opportunity and to hiring qualified applicants who are dedicated to student learning and success.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. 

1. Assists students to practice and apply the skills of academic responsibility. 

2. Works collaboratively with the area lead to assist Viking Advantage and Long Beach College Promise students by helping them manage and synthesize aspects of their learning experience and to document progress at Long Beach City College. 

3. Creates and facilitates workshops and classroom presentations.

4. Plans and attends regularly scheduled meetings with assigned students and for providing same-day documentation of the meetings. 

5. Leverages technology to manage a caseload of students to improve academic outcomes; this includes assisting students with matriculation steps, supporting matriculation events, registration assistance, and verifying completion of all eligibility requirements for Viking Advantage and Long Beach College Promise. 

6. Manages a caseload of students on Starfish Early Alert to provide support and referral assistance to the appropriate resource centers.

7. Assists with special projects as assigned by the area lead. This includes supporting events from the office of Student Equity, Student Services, chaperoning transfer tours, registration assistance labs, summer bridge programming, etc.

A COMPLETE APPLICATION INCLUDES:

• A Long Beach Community College District Online Application

• A current resume or curriculum vitae.

• Transcripts, showing school name, all college coursework, degree title and conferral or in progress dates. 

EDUCATION, TRAINING, AND EXPERIENCE:

There are three levels and each requires a different level of education.

1.  Entry Level: Must be enrolled in a Bachelor’s program.

2. Journey level: Must have a Bachelor’s degree and currently enrolled in a Master’s program.

3. Advanced Journey level: Must have a Master’s degree and currently enrolled in a Doctoral program.

For candidates looking to go the Counseling Route, you must be currently enrolled in a Master’s in counseling, rehabilitation counseling, clinical psychology, Marriage and Family Therapist(MFT), or Social Work from an accredited institution.

• You must have at least 1 or 2 years remaining in your degree program

• Enrolled as a full-time student during main terms (Fall and Spring with a cumulative GPA of 3.0 or higher)

• Evidence of demonstrated cultural competency and enthusiasm in serving the diverse academic, socioeconomic, gender identity, sexual orientation, racial, and cultural backgrounds of community college student populations, including students with differing abilities (physical and/or learning), as these factors relate to the need for equity minded. 

• Previous attendance at a community college is highly desired.

ABILITY TO:

• Meet strict deadlines.

• Provide instructional support to individuals and groups of students.

• Understand and follow oral and written directions.

• Plan and organize work.

• Communicate effectively both orally and in writing.

• Receive supervision remotely.

FAIR CHANCE STATEMENT

At Long Beach City College, we are deeply committed to equity and creating access to meaningful opportunities for all individuals, regardless of their past. We recognize the systemic challenges that formerly incarcerated individuals face when re-entering the workforce and are committed to supporting their journey towards finding successful and fulfilling careers.  

As part of our inclusive hiring practices and unwavering commitment to diversity, we strongly encourage applications from individuals with lived experience in the justice system. Prior incarceration does not disqualify you from consideration; all applicants are evaluated based on their qualifications and alignment with the role. 

In compliance with the California Fair Chance Act, applicants are not required to disclose conviction history, or participate in a background check, prior to a conditional offer of employment. After making a conditional offer and running a background check, if Long Beach City College is concerned about conviction that is directly related to the job, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating or rehabilitative evidence, or challenge the accuracy of the background check report before a final employment decision is made.

Ancestral Land Acknowledgement
Long Beach City College acknowledges our presence on the traditional ancestral land of the Gabrielino/Tongva peoples. This land remains unceded territory. We acknowledge the painful history of genocide and forced removal from this territory. Long Beach City College honors and respects the Gabrielino/Tongva ancestors and their connection to this land.

Salary : $17 - $26