Human Resource Manager

PEO Human Resources Manager

Job Overview: The Human Resources Manager for a Professional Employer Organization (PEO) is responsible for overseeing HR functions for client companies across various industries and locations within the United States. This role ensures compliance with employment laws, provides HR support and guidance to clients, and implements human resources best practices.  

Duties and Responsibilities:

1. Client Relationship Management:
   • Serve as the primary point of contact for client companies regarding HR matters.
   • Develop and maintain strong relationships with client contacts to understand their HR needs and challenges.
   • Provide proactive HR guidance and support to client companies.
   • Create and deliver training materials for clients, both in-person and virtually.
2. HR Compliance:
   • Stay current on federal, state, and local employment laws and regulations.
   • Ensure client companies comply with relevant HR laws and regulations.
   • Develop and implement HR policies and procedures to mitigate compliance risks.
3. Employee Relations:
   • Address employee relations issues, including investigations, disciplinary actions, and terminations.
   • Provide guidance and support to client companies on handling employee relations matters effectively.
   • Mediate disputes between employees and management as needed.
4. Unemployment Claims Management:
   • Process unemployment claims accurately and promptly.
   • Manage and audit unemployment chargebacks.
   • Collect data and represent the company during unemployment hearings.
5. Benefits Administration Assistance:
   • Assist with coordination benefits administration for client companies, including enrollment, changes, and terminations.
   • Act as a liaison between benefits providers and agents to resolve issues and ensure smooth administration.
   • Educate employees on available benefits and assist with benefit-related inquiries.
6. HR Technology and Systems:
   • Utilize HRIS (Human Resources Information Systems) to manage employee data and generate reports.
   • Recommend and implement HR technology solutions to streamline processes and improve efficiency.
   • Train client companies on effective use of HR technology.

Skills and Abilities:

1. HR Expertise
   • In-depth knowledge of employment laws and regulations.
   • Experience with HR policies, procedures and best practices.
   • Proficiency in HRIS and other HR technology tools.
2. Leadership and Management
   • Strong leadership skills to guide and motivate others.
   • Ability to manage multiple priorities and projects simultaneously.
   • Strategic thinking to align HR initiatives with business objectives.
3. Communication
   • Excellent verbal and written communication skills.
   • Ability to effectively communicate with employees at all levels of an organization.
   • Strong presentation and training skills.
4. Interpersonal Skills
   • Ability to build and maintain positive relationships with employees, management, and external partners.
   • Conflict resolution and mediation skills.
   • Empathy and emotional intelligence.
5. Problem-Solving
   • Strong analytical and problem-solving skills.
   • Ability to handle complex employee relations issues.
   • Decision-making skills to effectively address HR challenges.
6. Organizational Skills
   • Excellent organizational and time management skills.
   • Keen attention to detail and accuracy.
   • Ability to manage confidential information with discretion.
7. Adaptability
   • Flexibility to adapt to changing business needs and environments.
   • Ability to stay updated on HR trends and industry developments.
   • Openness to continuous learning and professional development.
8. Project Management

   Ability to plan, execute and oversee HR projects.

   Experience with change management and organizational development initiatives.

   Strong coordination and collaboration skills.

Education and Experience:

Bachelor’s degree in human resources, business administration, or related field (master’s degree preferred) 

7 years of experience in HR management, preferably in a PEO or HR outsourcing environment

Certifications:

HR certification such as SHRM-CP or PHR strongly preferred

Travel:

Travel required locally or long-distance up to 15% of the time for work-related meetings and functions.

Mental and Physical Demands:

General office and sedentary. Regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Walking, standing, stooping, bending, pulling, and pushing; occasional: lifting/carrying, pulling/pushing up to 30 pounds. 

 Maintain emotional control under stress, work with interruptions and deadlines.

 May work evenings, weekends, and holidays as needed.

Environmental Factors:  

May be exposed to biological hazards (communicable diseases, bacteria, insects, mold, fungi, etc.). Occasional exposure to weather related conditions when working in an outdoor environment. 

Benefits:

Paid Medical, Dental, Vision, Life Insurance, Teladoc 

401(k) Match - 6%

PTO  

Monthly Wellness

Disclaimer(s):

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Nothing in this job description forms or is intended to form a contract of employment. Neither shall the content in this job description be interpreted to conflict with, or to eliminate or modify in any way, the “at- will” employment status of employees at Lone Star PEO. Employment remains on an “at-will” basis.

ADA/ADAAA Statement:

Lone Star PEO’s policy is to provide reasonable accommodations in employment to qualified individuals with disabilities so they can perform the essential functions of the job unless the accommodation imposes an undue hardship on the business or would change the essential functions of the position. Individuals with any questions or requests for accommodation should contact the Human Resources Department. 

EEO/AAP Statement:

Lone Star PEO is an equal opportunity employer. We aim to create a professional environment where employees feel comfortable, safe, and free from unlawful conduct. All employment decisions are made in accordance with applicable laws and are made without regard to any category or characteristic protected under applicable federal, state, or local law.