What are the responsibilities and job description for the Auric Room Host position at Lone Mountain Ranch?
Lone Mountain Ranch
For more than 100 years, Lone Mountain Ranch has welcomed guests to beautiful Big Sky, Montana. Set on 148 acres just minutes from Yellowstone National Park, the Ranch is known for authentic Western hospitality, exceptional dining, outdoor adventures, and unforgettable guest experiences.
The beauty of the Ranch may be what guests remember first, but it's the people who create the experiences they remember most. Together, we take pride in caring for this special place—preserving its history, stewarding its natural surroundings, and creating meaningful experiences for every guest who visits.
Whether you're welcoming guests, preparing memorable meals, caring for our historic property, or supporting operations behind the scenes, every role contributes to creating unforgettable experiences while helping shape the next chapter of Lone Mountain Ranch's legacy.
Be the First Impression of an Unforgettable Evening
Some of the most memorable hospitality happens before a guest ever reaches the table. As an Auric Room Host, you’ll set the tone for a distinctive and highly personalized dining experience from the moment guests arrive. You’ll welcome guests with warmth and confidence, anticipate the details that matter, and work closely with the service team to make each visit feel seamless and thoughtfully tailored. This role is a great fit for someone who understands that exceptional hospitality is equal parts attentiveness, discretion, intuition, and genuine connection.
What You’ll Do
You’ll thrive in this role if you naturally notice the details others may miss and genuinely enjoy making people feel welcome and cared for. You’re confident interacting with a wide variety of guests, comfortable reading the room, and understand when to engage and when to give guests space.
You remain composed when service gets busy, communicate well with your team, and take pride in creating an experience that feels effortless to the guest.
What You’ll Bring
Ability to stand and walk for extended periods, move throughout dining and service areas, and lift or carry up to 25 pounds regularly, with or without reasonable accommodation.
Why Join Lone Mountain Ranch?
At Lone Mountain Ranch, hospitality is about creating experiences people remember. As an Auric Room Host, you’ll be part of a close-knit team where thoughtful details, genuine guest connections, and exceptional service matter. You’ll have the opportunity to grow your hospitality skills while helping create one of the Ranch’s most distinctive dining experiences.
For more than 100 years, Lone Mountain Ranch has welcomed guests to beautiful Big Sky, Montana. Set on 148 acres just minutes from Yellowstone National Park, the Ranch is known for authentic Western hospitality, exceptional dining, outdoor adventures, and unforgettable guest experiences.
The beauty of the Ranch may be what guests remember first, but it's the people who create the experiences they remember most. Together, we take pride in caring for this special place—preserving its history, stewarding its natural surroundings, and creating meaningful experiences for every guest who visits.
Whether you're welcoming guests, preparing memorable meals, caring for our historic property, or supporting operations behind the scenes, every role contributes to creating unforgettable experiences while helping shape the next chapter of Lone Mountain Ranch's legacy.
Be the First Impression of an Unforgettable Evening
Some of the most memorable hospitality happens before a guest ever reaches the table. As an Auric Room Host, you’ll set the tone for a distinctive and highly personalized dining experience from the moment guests arrive. You’ll welcome guests with warmth and confidence, anticipate the details that matter, and work closely with the service team to make each visit feel seamless and thoughtfully tailored. This role is a great fit for someone who understands that exceptional hospitality is equal parts attentiveness, discretion, intuition, and genuine connection.
What You’ll Do
- Welcome guests with warmth, professionalism, and discretion.
- Manage reservations, seating, and the overall flow of guest arrivals.
- Create a polished arrival and departure experience, including assisting with guests’ personal belongings.
- Review reservations and communicate preferences, celebrations, dietary needs, and special requests to the service team.
- Recognize returning guests and help personalize their experience based on known preferences.
- Anticipate guest needs and respond thoughtfully to questions and special requests.
- Maintain clear communication with servers, bartenders, culinary team members, and leadership throughout service.
- Keep the entrance and host areas organized, polished, and ready for guests.
- Support the service team as needed to help create a seamless dining experience.
- Handle guest concerns with professionalism and good judgment.
- Maintain appropriate discretion and confidentiality regarding guests and their experiences.
You’ll thrive in this role if you naturally notice the details others may miss and genuinely enjoy making people feel welcome and cared for. You’re confident interacting with a wide variety of guests, comfortable reading the room, and understand when to engage and when to give guests space.
You remain composed when service gets busy, communicate well with your team, and take pride in creating an experience that feels effortless to the guest.
What You’ll Bring
- Previous restaurant, hosting, concierge, guest services, or hospitality experience.
- Experience in an elevated restaurant, resort, or hospitality environment strongly preferred.
- Excellent interpersonal and communication skills.
- A polished, professional, and approachable presence.
- Strong judgment and discretion.
- Exceptional attention to detail and organizational skills.
- Ability to anticipate guest needs and adapt your approach to different personalities and situations.
- Ability to remain calm and organized while managing multiple priorities.
- A collaborative attitude and willingness to support the broader Food & Beverage team.
- Availability to work evenings, weekends, and holidays based on business needs.
Ability to stand and walk for extended periods, move throughout dining and service areas, and lift or carry up to 25 pounds regularly, with or without reasonable accommodation.
Why Join Lone Mountain Ranch?
At Lone Mountain Ranch, hospitality is about creating experiences people remember. As an Auric Room Host, you’ll be part of a close-knit team where thoughtful details, genuine guest connections, and exceptional service matter. You’ll have the opportunity to grow your hospitality skills while helping create one of the Ranch’s most distinctive dining experiences.