Garden Room Host

Job Title

Head of Garden Room Experience

Pay

35,000 to 38,000 per year plus tips

Reports to

Event and Membership Manager

Start Date

May 2022

Schedule & Availability

This position requires in-person availability every Friday, Saturday, and Sunday for tea room service. Remaining hours (reservations management, inventory tracking, newsletter drafting, and administrative tasks) offer schedule flexibility, including the option to work remotely for portions of the role.

Position Summary

Role Summary

• The Garden Room at the Historic Montana Club is seeking a detail-oriented and

hospitality-driven individual to oversee the day-to-day operations of our English Tea

Room. This role is responsible for the seamless execution of weekend service, as well

as the thoughtful care and stewardship of the space — including its linens, dishware,

décor, and inventory.

• The ideal candidate finds genuine joy in connecting with guests and creating moments

that feel personal and unhurried. Attention to detail is essential, but goes beyond

physical presentation — it means reading the room, sensing what a guest needs, and

responding with warmth and intention.

Primary Responsibilities

• Guest Experience The heart of this role is hospitality. We do not operate a transactional

service environment. Every guest should leave feeling heard, cared for, and as though

their time in the Garden Room was crafted specifically for them. Creating that sense of

ease and individual attention is the defining measure of success in this position.

• Room Setup, Breakdown & Ongoing Care Ensure tables are set to English Tea

standards and the room is clean and guest-ready at all times. Oversee proper washing,

polishing, and organization of dishes and cutlery. Monitor the condition and placement of

all décor, addressing any damage or disorganization promptly.

• Inventory Management Accurately receive and log new items upon arrival, storing them

appropriately. Conduct ongoing inventory reviews throughout the year to identify missing,

damaged, or replacement-needed items. Maintain the tea room storage area in a clean

and organized state.

• Reservations Manage weekly reservations end-to-end: confirming bookings,

maintaining the reservation sheet, making courtesy calls when needed, and recording

any special notes for in-room hosts. Communicate dietary requirements to kitchen staff

in advance of each service.

• Events Support Assist in the execution of private events, craft nights, book nights, and

etiquette classes held in the Garden Room, working under the direction of the Events

Coordinator.

• Social Media & Communications Capture photos of the room and special events to

support promotional efforts. Draft a regular newsletter highlighting upcoming events and

Garden Room news. Submit all content to the Social Media Coordinator for distribution.

Physical Requirements

• Ability to stand and walk for extended periods during events.
• Comfortable carrying trays, tea service items, and light décor.
• Able to bend, reach, and lift up to 25 pounds as needed for event setup and breakdown.
• Must be comfortable wearing the uniform provided to maintain The Montana Club’s refined presentation standards.

Pay: $35,000.00 - $38,000.00 per year

Application Question(s):

• Are you reliable and committed to delivering an exceptional guest experience at all times?
• Are you available on weekends? (Mandatory Requirement)

Ability to Commute:

• Helena, MT 59601 (Required)

Work Location: In person

Salary : $35,000 - $38,000