What are the responsibilities and job description for the Senior Accounting Operations Specialist position at London Approach?
A growing global manufacturing organization is seeking a Senior Accounting Operations Specialist to support both financial operations and customer service functions. This is a newly created role that blends accounting responsibilities with customer care and operational support.
This position is ideal for someone who thrives in a cross-functional environment, communicates well with internal teams and customers, and brings a positive, solutions-oriented mindset.
What You’ll Do
Accounting (50%)
- Process customer invoices and ensure billing accuracy across service, parts, and product sales.
- Manage full AP cycle, banking transactions, and expense report reviews.
- Support month-end close: journal entries, reconciliations, credit card activity, reporting.
- Assist with sales tax filings and annual state filings.
- Partner with the Accounting Supervisor on special projects and ad-hoc requests.
Customer Care Operations (50%)
- Provide administrative support to customer care and technical service teams.
- Maintain accurate data and billing information in Salesforce.
- Assist with service scheduling and Concur expense coordination.
- Facilitate biweekly technician hours reporting for payroll.
- Support spare parts tracking and customer billing inquiries.
- Provide operational support as needed to Customer Care leadership.
What They’re Looking For
- Bachelor’s degree in Accounting, Finance, Business, or related field.
- 3 years of accounting experience.
- Experience with SAP required.
- Experience with Salesforce is a plus.
- Solid understanding of GAAP and general accounting workflows.
- Strong communication skills, a team-oriented approach, and high energy.
- Ability to manage competing priorities in a fast-changing environment.
Additional Details
- Employer-paid health benefits
- 401(k) with 10% company match
- Generous PTO structure paid holidays
- PTO increases with tenure
Salary : $65,000 - $75,000