Senior Quality Engineer

JOB TITLE: Senior Quality Engineer

DEPARTMENT: Continuous Process Improvement

REPORTS TO: Process Engineering Manager

FLSA STATUS: Salary Exempt

DATE: 08/07/2025

COMPANY OVERVIEW: LogistiQ is a dynamic and rapidly growing conveyor system integrator dedicated to providing turn-key innovative solutions to the retail, e-commerce & distribution markets. In our 750,000 sq. ft. facility located in Port Clinton, Ohio, you will find a team of innovators dedicated to building solutions that solve our customers’ evolving needs.

At LogistiQ, our core values of integrity, innovation, accountability, and collaboration are the cornerstones of our success. Integrity is at the heart of everything we do, ensuring honesty and transparency in our actions. Innovation drives us to constantly seek creative solutions and push the boundaries of what's possible. Accountability means we take responsibility for our work and uphold the highest standards. Collaboration fuels our collective strength, bringing together diverse perspectives to achieve common goals. By embracing these values, we foster a culture that not only delivers exceptional results but also makes LogistiQ a great place to work.

JOB SUMMARY: The Senior Quality Engineer is responsible for ensuring that robust systems and processes are established and maintained to consistently deliver products and services that meet or exceed quality standards and customer expectations. This role leads the development, implementation, and ongoing improvement of a comprehensive quality management system, promoting a culture of continuous improvement and operational excellence across the organization.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following:

Quality Management System (QMS) Development and Implementation

• Assist in the development, implementation, and maintenance of a robust Quality Management System (QMS) aligned with industry standards and regulatory requirements.

• Develop, maintain, and revise quality policies, procedures, and guidelines to ensure compliance with applicable regulations and best practices.

Process and Product Quality Control

• Design and oversee quality control processes to mitigate risks and ensure quality throughout product development, manufacturing, and service delivery.

• Conduct and support process audits and verification activities to ensure compliance with quality standards and identify improvement opportunities.

Performance Metrics and Data Analysis

• Define, monitor, and report on key quality performance indicators to assess the effectiveness of the QMS.

• Analyze quality data, customer feedback, and non-conformance reports to drive root cause analysis and identify systemic process deficiencies.

Continuous Improvement Initiatives

• Lead and support the execution of corrective and preventive actions to address quality issues and enhance process performance.

• Champion continuous improvement efforts using methodologies such as Lean, Six Sigma, or other structured approaches.

• Partner with cross-functional teams to drive process optimization and improve overall efficiency and quality.

Supplier Quality Management

• Collaborate with procurement and vendor management teams to define supplier quality standards and oversee compliance through audits and evaluations.

• Manage supplier-related quality issues and work closely with suppliers to develop and implement improvement plans.

Training and Development

• Provide training and guidance on quality management systems, tools, and best practices to internal teams.

• Promote a culture of quality by increasing awareness and understanding of quality principles across the organization.

Regulatory Compliance

• Ensure compliance with relevant industry regulations, standards, and certification requirements.

• Monitor regulatory changes and industry trends to ensure the QMS remains current and compliant.

Customer Satisfaction and Feedback

• Monitor customer satisfaction metrics and feedback to identify areas for improvement.

• Implement corrective actions to enhance customer experience and maintain high standards of product and service quality.

• Other duties as assigned

SUPERVISORY RESPONSIBILITIES:

• None

QUALIFICATIONS & REQUIREMENTS:

• Demonstrated experience in quality management, ideally within a related industry or comparable field.

• Strong understanding of quality management principles, methodologies, and applicable industry standards (e.g., ISO 9001).

• Proficient in the use of quality tools and techniques, including Statistical Process Control (SPC), Root Cause Analysis, and Failure Mode and Effects Analysis (FMEA).

• Strong analytical and data-driven decision-making skills with a focus on continuous improvement.

• Effective communicator and team leader with the ability to influence and collaborate across cross-functional teams to foster a culture of quality.

• Proven problem-solving abilities with a track record of implementing practical and sustainable solutions.

• Experience leading quality audits and driving improvement initiatives across processes and systems.

• Knowledge of industry-specific regulations and certifications, with the ability to ensure ongoing compliance.

• Committed to quality excellence, with a proactive approach to upholding and advancing organizational standards.

• Must have basic reading and writing skills in the English language.

• Basic math skills (addition, subtraction, multiplication, division).

• Able to convert decimals to fractions and fractions to decimals.

• Ability to read a tape measure within 1/16”.

• Advanced data entry, proficient in MS Office (Excel, PPT, Word, Visio) skills including how to print documents.

EDUCATION & EXPERIENCE:

• Bachelor's degree in a relevant field (e.g., Quality Management, Engineering, Business Administration) or equivalent experience. Advanced degrees or certifications (e.g., ASQ certifications) are a plus.

• 10 years of related experience.

• 5 years of continuous improvement experience.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds.

WORK ENVIRONMENT:

The work environment is pleasant, temperature controlled, professional office environment in a manufacturing setting. The employee works in an office-setting but does have frequent interaction with the shop floor. On the shop floor, the employee is exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment is mixed and the air temperature fluctuates with the seasonal weather.

AAP/EEO STATEMENT: LogistiQ firmly believes in equal employment opportunity for all and the importance of each employee as an individual. It is the policy of LogistiQ that there will be no discrimination against any employee or applicant for employment based on race, religion, creed, color, national origin, citizenship, marital status, sex, age, sexual orientation, gender identity, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status. It is the policy of LogistiQ that we will recruit, hire, train, and promote persons in all job titles, and ensure that all other personnel actions are administered without regard to race, religion, creed, color, national origin, citizenship, marital status, sex, age, sexual orientation, gender identity, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status, and we will ensure that all employment decisions are based only on valid job requirements. A strong commitment from each employee is necessary to ensure equal employment opportunity for all.

NOTE: This Job Description may be modified due to business necessity.