What are the responsibilities and job description for the ServiceNow FSO Developer position at LogicsT Technologies?
Job Description
- Map customer business requirements to ServiceNow FSO and CSM solutions.
- Lead workshops to assess business imperatives, technology landscapes, and transformation priorities; recommend optimal architecture and best practices.
- Design, configure, and customize ServiceNow applications, modules, and workflows.
- Develop solutions using an “Architecture First” principle on the ServiceNow platform.
- Create and configure script objects, including Business Rules, Script Includes, UI Policies/Actions, Client Scripts, and ACLs.
- Integrate ServiceNow with external systems via REST/SOAP APIs.
- Perform system and integration testing, and collaborate with Business Analysts on technical stories during Sprint cycles.
- Recommend administration settings, document developments, unit test cases, and implementation plans.
- Contribute effectively in diverse teams and promote an inclusive team culture.
Technical Skills
- ServiceNow platform expertise, specifically FSO and CSM for banking and insurance.
- Strong scripting knowledge: JavaScript, HTML, CSS, XML, and ServiceNow APIs.
- Experience with Business Rules, Script Includes, UI Actions, Client Scripts, and all scripted aspects of ServiceNow.
- Understanding of Enterprise Architecture processes and ability to translate into technical solutions.
- Knowledge of key ServiceNow concepts: CSDM, CMDB, Data Models.
- Familiarity with ITIL and Service Management frameworks.