What are the responsibilities and job description for the Incident Manager position at Logicplanet, Inc.?
Title: Incident Managers
Location: Iselin, NJ - Day 1-Onsite-Yes
Full Time
Key Skills:
Role:
Handle and coordinate IT/cyber incidents to ensure quick resolution and minimal impact.
Responsibilities:
Manage incident lifecycle (identify resolve close)
Coordinate with SOC, IT, and business teams
Communicate updates to stakeholders
Conduct RCA and improve processes
Requirements:
5 years in incident management/IT/cybersecurity
Experience with ServiceNow, Splunk
Knowledge of NIST or ITIL frameworks
Preferred:
Certifications like ITIL, CISSP