Operations & Fulfillment Associate

We are looking for a dedicated Operations & Fulfillment Associate to become the engine of our daily operations. In this dynamic, desk-based role, you will be the central point for managing orders from click to shipment and ensuring our inventory is always accurate. This is a fantastic entry-level opportunity to build a strong career foundation in operations, logistics, and technology. We enthusiastically encourage recent high school graduates to apply.

What You'll Do

As an Operations & Fulfillment Associate, you'll wear many hats and be crucial to our success. Your key responsibilities will include:

• Master the Order Lifecycle: Process customer orders with precision using our fulfillment software, generate shipping labels, and ensure timely dispatch.
• Become an Inventory Expert: Conduct regular physical inventory counts, manage stock levels, and maintain flawless digital records to prevent shortages and overages.
• Drive Efficiency with Data: Use MS Excel to track logistics, analyze fulfillment trends, and create clear, actionable reports for the team.
• Handle Technical Tasks: Perform essential technical duties such as device programming and system updates as part of the fulfillment process.
• Deliver Exceptional Service: Respond to customer inquiries through our support ticketing system with professionalism and a helpful attitude.
• Uphold Quality Standards: Meticulously oversee the packing and shipping process to guarantee every order is correct and meets our high-quality benchmarks before it leaves our door.
  
  

Must-Haves

What You'll Bring (Qualifications):

• A High School Diploma or equivalent.
• Strong proficiency in Microsoft Excel (think formulas, pivot tables, and data sorting)—you're comfortable using data as a tool.
• A natural curiosity for technology and the ability to quickly learn new software platforms.
• An exceptional eye for detail and a passion for accuracy in everything you do.
• Strong analytical and problem-solving skills—you see a challenge and find a solution.
• Excellent organizational skills and the ability to manage multiple tasks efficiently.
• Clear and professional written and verbal communication skills.
• A proactive, reliable work ethic and a collaborative team spirit.
  
  

Bonus Points (Nice-to-Haves)

• Previous experience in logistics, inventory management, or operations.
• Any exposure to a supervisory or team lead role.
  
  

Why You'll Love Working Here

• Grow With Us: We're a growing company, and we are committed to investing in our team. This role offers significant opportunities for professional development and advancement as we scale.
• Gain Hands-On Expertise: You won’t just watch—you’ll do. Build valuable, real-world experience in supply chain management, customer operations, and technical processes.
• Join a Supportive Team: Become part of a collaborative environment where your ideas are heard, your contributions are valued, and your hard work is recognized.
  
  

Skills: warehouse control,management,shipping,warehouse automation,operations,inventory analysis