What are the responsibilities and job description for the Sales Associate position at LOFT Outlet?
Company Description LOFT Outlet offers a wide selection of women’s clothing, accessories, and more at value-focused price points. The brand provides the same modern, versatile LOFT style that guests recognize, with additional discounts and deals that make fashion more accessible. Stores are designed to deliver an approachable, enjoyable shopping experience for a diverse range of customers. Team members help guests discover outfits that fit their lifestyle while reflecting LOFT Outlet’s commitment to style, affordability, and service.
Role Description The Sales Associate role at LOFT Outlet in Kittery, ME is a part-time, on-site position focused on delivering a welcoming and inclusive in-store experience. Day-to-day responsibilities include greeting customers, offering product recommendations, and assisting with styling and fit to support confident purchase decisions. The Sales Associate processes transactions accurately, handles returns and exchanges, and maintains clean, organized sales floors and fitting rooms. This role also supports merchandise replenishment, tagging, and visual presentations to uphold brand and promotional standards. Sales Associates collaborate with the store team to meet sales goals and provide consistent, friendly service to all guests.
Qualifications
- Strong customer service and interpersonal skills, with the ability to engage respectfully and professionally with a diverse customer base.
- Basic retail and sales skills, including point-of-sale operation, cash handling, and comfort discussing promotions and product features.
- Ability to maintain store standards through merchandising, organization, and attention to detail on the sales floor and in fitting rooms.
- Effective communication skills, including active listening and clear verbal interaction with customers and team members.
- Reliability and flexibility to work a part-time schedule, including evenings, weekends, and holidays as needed.
- Capacity to stand, move, and lift light to moderate merchandise for extended periods, with or without reasonable accommodation.
- Previous retail or customer-facing experience is beneficial but not required; commitment to learning and teamwork is essential.