What are the responsibilities and job description for the Area Senior Catering Sales Manager position at Loews Hotels, LLC?
Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Pet Insurance
Team Member Hotel Rates, other discounts, perks and more
What We're Looking For: Loews Hotels & Co seeks an experienced Senior Catering Sale Manager with an entrepreneurial spirit. This role is responsible for booking and servicing Catering business in order to meet revenue goals at multiple locations. The Area Senior Catering Sales Manager is an integral part of the Meetings and Events team, spearheading projects in order to prospect new, and grow existing Catering business. Success in this role includes creatively finding opportunities to reach revenue goals and ensuring that contracted events are executed to planned specifications, providing total guest satisfaction and seeking repeat business.
Who You Are:
- An established sales expert and relationship builder with a dynamic approach to developing connections
- A continually curious forward thinker who loves to find creative solutions
- Masterful time manager
- Effective communicator who is comfortable with taking the lead in a variety of settings
- Collaborator who excels in an exciting, ever-evolving environment
What You'll Be Doing:
- Promptly reply to incoming leads
- Actively prospect new Catering business seeking to make connections and generate revenue
- Conduct Site Visits to support in converting business
- Plan, coordinate and service all booked Catering events
- Participate in developing and implementing Catering Sales strategy to retain and grow Catering business which may include special promotions to grow specific segments, sales blitzes, etc.
- Work with Director of Meetings and Events to host, or participate, in local events to attract new business
- Collaborate with Director of Meetings and Events and F&B Team to establish best in class Wedding Packages, Catering specialty menus, etc.
- Research the competitive catering environment to define potential sources of Catering business and to determine strengths and weaknesses of competitors
- Partner with Brand and PR Team to maintain and optimize 3rd party website presence
- Block space effectively in Delphi to maximize potential revenues, following business review and space release policies on property
- Distribute all necessary documents, including Banquet Event Orders and resumes, to all appropriate hotel departments to facilitate efficient operations
- Accurately forecast group's anticipated revenue spend
- Schedules and coordinates pre-convention and post-convention meetings when required
- Discuss group's plans for future events, encouraging rebooking
- Responsible for soliciting client's for feedback on Meeting Planner Survey
- Partners with Financial Service Center to ensure all aspects of credit and billing process are fulfilled
- Attend all meetings as appropriate: Staff, Department, Resume Review and BEO Meeting, etc.
- Works on special projects as assigned by Director of Meetings and Events
- All other duties as assigned
Your Experience Includes:
- Minimum four years' catering sales management experience in a full-service hotel environment
- Certified Meeting Planner, Certified Professional in Catering and Events, or similar Designation preferred
- General knowledge of all hotel departments
- Proven success in Sales
- Delphi experience preferred
- Diagram Writing Software experience, such as Social Tables, preferred
- Proficient in Microsoft Office Suite
- Able to work a flexible schedule including weekends and holidays
What We Offer:
- This is a bonus eligible position
- Competitive health & wellness benefits, 401(K) & company match
- Hybrid remote-eligible work policy
- Paid Sick Days, Vacation, and Holidays
- Training & Development opportunities, career growth
- Tuition Reimbursement
- Employee Hotel Rates
- Other discounts and more
Reports to: Director of Meetings & Events
Loews Hotels & Co is an Equal Opportunity Employer committed to a diverse and inclusive work culture. All qualified applicants will receive consideration for employment without regard to race, religion, gender, national origin, protected veteran status or any other basis protected under federal, state, or local law.