What are the responsibilities and job description for the Laundry Valet Attendant position at Loews Hotels & Co?
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.
Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.
Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?
Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
About Lakewood Regional Support
Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.
What We’re Looking For:
A detail-oriented and service-driven Laundry Valet Attendant who ensures smooth execution of daily operational activities across guest services and support functions.
Who You Are:
Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.
Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?
- We offer excellent benefits and perks including one free meal per shift and free theme park access.
- We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
- We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
- We invest in training and development opportunities for all team members.
- We promote social responsibility by being a good neighbor in the community.
- We care for you, just as we care for others.
Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
About Lakewood Regional Support
Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.
What We’re Looking For:
A detail-oriented and service-driven Laundry Valet Attendant who ensures smooth execution of daily operational activities across guest services and support functions.
Who You Are:
- A meticulous professional who takes pride in presenting garments in perfect, polished condition.
- A courteous communicator who interacts with guests professionally and honors their preferences.
- A reliable teammate who manages time efficiently and supports the laundry and housekeeping teams.
- A safety minded individual who follows all procedures for chemical handling and equipment operation.
- A flexible problem solver who adapts to shifting business volumes and guest needs.
- Veterans and military spouses are encouraged to apply.
- Collects, tags, logs, and sorts guest laundry and dry‑cleaning items; ensures accuracy and proper handling throughout the process.
- Inspects garments for stains, damage, or special-care needs and communicates any concerns to leadership.
- Operates laundry equipment including washers, dryers, steamers, and presses according to safety standards and garment specific requirements.
- Presses and finishes garments to brand standards, ensuring crisp presentation and timely delivery.
- Packages, labels, and prepare completed items for delivery; ensure all items are accounted for and presented neatly.
- Delivers finished garments to guest rooms, respecting privacy and upholding all security and key-handling protocols.
- Maintains clean, organized work areas and assists in inventorying detergents, solvents, supplies, and equipment.
- Communicates guest preferences, rush orders, and special requests to leadership for timely coordination.
- Supports Housekeeping and Laundry teams with linens, uniforms, or special project work as needed.
- Follows environmental, safety, and sanitation guidelines, including proper chemical storage and PPE usage.
- Regularly lift up to 45 pounds, bend, crouch, kneel, push, pull, and walk.
- Stand for extended periods during shifts.
- Regular attendance in conformance with standards.
- May be required to work varying schedules to reflect business needs.
- Required to attend all mandatory training sessions and meetings.
- Perform other duties as assigned.
- Valid Florida Driver’s License is required.
- Minimum of six (6) months of experience in a Dry-Cleaning operation and/or high-volume laundry operation is preferred.
- Handles the expected number of laundry items per shift (as set by hotel standards or management).
- Timely pickup and delivery of guest laundry or linen.
- Ensures all cleaned items are returned free of stains, properly pressed, tagged and correctly packaged.
- Prior experience driving cargo vans are preferred.
- Ability to regularly push, pull, lift up to 50 lbs
- Ability to communicate effectively in English verbally with team members, leaders and guests required.
- Must be able to work a flexible schedule, nights, weekends and holidays as required.