What are the responsibilities and job description for the Laundry Valet Attendant position at Loews Hotels & Co?
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.
Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.
Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?
Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.
Position is responsible for pre cleaning of garments and preparing them for return to guests or team members. Responsibilities include pre cleaning spot and stain removal, sorting, tagging and inspection of garments prior to and after processing.
Job Specific 90%
Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.
Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?
- We offer excellent benefits and perks including one free meal per shift and free theme park access.
- We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
- We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
- We invest in training and development opportunities for all team members.
- We promote social responsibility by being a good neighbor in the community.
- We care for you, just as we care for others.
Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.
Position is responsible for pre cleaning of garments and preparing them for return to guests or team members. Responsibilities include pre cleaning spot and stain removal, sorting, tagging and inspection of garments prior to and after processing.
Job Specific 90%
- Sorts, tags, and pre-processes garments prior to cleaning
- cleaning
- Inspects garments and removes any foreign particles from pockets
- Loads garments into cleaning equipment
- Removes clean garments from machines and prepares them for required finish work
- Sorts and inspects cleaned garments prior to performing finish processing
- Operates steam tunnel equipment to remove wrinkles and process delicate and non-pressable garments
- Places garments on hangers, folds, boxes and/or bags finished garments
- Gathers/verifies /counts/groups garments belonging to individual guests together for return, removes tags
- Maintains overall cleanliness of work area and equipment
- Other duties as assigned
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow employees
- Executes emergency procedures in accordance with Loews Hotels standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with Loews Hotels standards, policies and rules
- Recycles whenever possible
- Remains current with Loews Hotels information and changes
- Complies with Loews Hotels uniform and grooming guidelines
- Valid Florida Driver’s License is required.
- Minimum of six (6) months of experience in a Dry-Cleaning operation and/or high-volume laundry operation is preferred.
- Handles the expected number of laundry items per shift (as set by hotel standards or management).
- Timely pickup and delivery of guest laundry or linen.
- Ensures all cleaned items are returned free of stains, properly pressed, tagged and correctly packaged.
- Prior experience driving cargo vans are preferred.
- Ability to regularly push, pull, lift up to 50 lbs
- Ability to communicate effectively in English verbally with team members, leaders and guests required.
- Must be able to work a flexible schedule, nights, weekends and holidays as required.