Director of Security

Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more
  
  

Job Title: Director of Security

Reports To: Director of Rooms

Who We Are:

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement
• Pet Insurance and Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Team Member Hotel Rates, other discounts, perks and more
• Many of our Leadership positions are bonus eligible
  
  

What We’re Looking For:

A strategic and proactive Director of Security who will lead with confidence and vision to safeguard our property and create a secure, welcoming environment for guests and team members. You’ll be the driving force behind our safety programs, blending operational excellence with cutting-edge technology to deliver peace of mind. In this role, you’ll inspire and guide a dedicated security team, ensuring every interaction reflects Loews Hotels’ commitment to exceptional guest experiences.

Who You Are:

• Experienced Leader: You have a proven track record in security management, ideally within hospitality, and thrive on building strong, high-performing teams.
• Calm Under Pressure: You remain composed and decisive in high-stakes situations, handling emergencies and conflicts with clarity and confidence.
• Tech-Savvy Innovator: You’re fluent in security systems and surveillance technology, leveraging data to enhance safety and efficiency.
• Collaborative Communicator: You excel at fostering relationships with guests, team members, and law enforcement, always prioritizing trust and transparency.
• Service-Oriented Professional: You balance rigorous safety standards with exceptional customer service, creating an atmosphere of care and confidence.
  
  

What You’ll Do:

• Lead and motivate the Security team, managing daily assignments, schedules, and timecard approvals.
• Oversee staffing for the department, including interviewing and hiring decisions.
• Ensure compliance with all federal, state, and local laws, as well as Loews Hotels’ policies and safety standards.
• Deliver exceptional security services to guests and team members with professionalism and warmth.
• Direct and maintain continuous property rounds and inspections, including fire equipment surveys and safety checklists.
• Resolve, document, and track all security-related issues, partnering with Risk Management and HR as needed.
• Chair the property Safety Committee and lead monthly safety meetings.
• Develop and implement policies to protect all equipment, furnishings, and fixtures.
• Maintain accurate logs, reports, and records for all security activities.
• Respond to liability insurance claims and oversee workplace injury processes.
• Demonstrate regular and reliable attendance.
• Other duties as assigned.
  
  

Your Experience Includes:

• A bachelor’s degree in criminal justice, hospitality management, or a related field or two years’ experience in security management, with a strong background in the hospitality industry and supervisory roles required.
• Proven ability to handle emergencies, conflicts, and safety incidents effectively and with composure required.
• Familiarity with local, state and federal safety regulations, as well as hotel safety regulations, as well as hotel safety protocols and best practices required.
• Excellent written and verbal communication skills to interact with guests, team members and law enforcement while fostering a culture of safety required.
• Completed courses or certifications in security management principles and practices preferred.
• Training in emergency response, conflict resolution, and safety procedures preferred.
• 5-10 years in security roles, with at least 2 years in a supervisory or management position within the hospitality industry preferred.
• Experience managing security and training security teams, fostering collaboration and a strong safety culture preferred.
• Previous experience collaborating with law enforcement agencies preferred.
• Multilingual abilities to enhance communication with diverse guests preferred.
  
  

Who You’ll Supervise:

• Security team