What are the responsibilities and job description for the General Manager position at Lodgco Hospitality?
At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team’s development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability.
Lead with Hospitality at Hampton Inn & Suites North Port!
We are seeking a passionate and experienced General Manager to oversee all aspects of hotel operations and lead our team to continued success. The ideal candidate is a people-first leader who combines business acumen with a passion for hospitality, creating exceptional experiences for guests while developing and empowering team members.
Why Join Us? As part of Lodgco Hospitality, a growing and innovative hotel management company, you’ll have the opportunity to make a real impact while enjoying the support of a forward-thinking organization. If you’re a passionate hotel leader ready to inspire excellence—we’d love to hear from you!
JOB SUMMARY: The General Manager is responsible for all aspects of hotel operations.
ESSENTIAL JOB FUNCTIONS:
- Provide exceptional customer service to all hotel guests, making their stay comfortable and accommodating as possible while achieving team and brand goals
- Ensures that all policies and procedures with regard to operations, accounting, human resources, security, guest relations, and safety are followed
- Analyze and resolve work problems to achieve work-related goals
- Develop annual budget and capital expenditure plans
- Achieve budgeted revenue and profit goals while balancing costs with guest satisfaction
- Participate in all revenue management decisions and hold staff accountable for achieving revenue goals
- Knowledge of brand operating systems
- Delegates various tasks to the AGM and/or department supervisors to ensure smooth operation of the hotel
- Assist sales team in actively selling the hotel to groups, meetings, and extended stay guests
- Ensure that hiring and employee practices comply with company requirements
- Review discrepancy reports daily and take necessary steps to resolve and eliminate discrepancies
- Inspect property on a regular basis and implements controls (i.e. overtime, safety deposit boxes, master keys, banks, etc.) and audits them on a regular basis to ensure their accuracy and completeness
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
IDEAL CORE COMPETENCIES:
- Exceptional leadership and interpersonal skills with the ability to inspire and elevate a diverse team.
- Knowledge of revenue generation and profit/loss implications
- A true leader of engagement with our guests and patrons.
- Exceptional skills in critical thinking, problem-solving, decision-making, and delegation.
- Excellent communication skills, both verbal and written
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
- 3-5 years of hotel management or leadership experience
- Bachelor's degree in Hospitality Management or related field of study is preferred, or a comparable mix of education and relevant work experience.
BENEFITS WE OFFER
- Career development & work-life balance
- Paid time off
- Day-1 health, dental & vision benefits
- 401(k) with company match
- Team member discounts
- Incentive programs
- And more!
ADDITIONAL ELIGIBILITY REQUIREMENTS
Valid driver’s license and safe driving record – satisfactory criminal background screening required – professional references from the hospitality industry.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the hotel.
EEO STATEMENT
In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
NOTICE OF E-VERIFY PARTICIPATION
Lodgco Hospitality participates in E-Verify to confirm the identity and employment authorization of individuals hired to work in the United States. Before submitting this application, please review the following documents:
- E-Verify Notice of Participation
- Right to Work
By continuing with this application, you acknowledge that you have been informed of our participation in E‑Verify and have had the opportunity to review these notices.