What are the responsibilities and job description for the Solutions Architect position at Lockstep Technology Group?
Description
Solutions Architect
About Lockstep
At Lockstep, we believe great technology isn’t just about infrastructure—it’s about impact. We partner with organizations to deliver innovative, secure, and scalable IT solutions that empower their success. From network security to cloud infrastructure, we take the complexity out of IT so our clients can focus on what they do best. We’re a team that values action and collaboration. We take ownership, put customers first, work as one team, and never stop learning. If you’re looking for a place where your work truly makes a difference, Lockstep is the place to be.
What You’ll Own
There is in-market travel for this role, up to approximately 40% during peak times, approximate 10% out of market
Desired Qualifications
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. Prolonged sitting at a desk and using a computer, must be able to lift at least 15 pounds, and be able to work in an office with other employees.
What We Offer
Lockstep Technology Group is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Solutions Architect
About Lockstep
At Lockstep, we believe great technology isn’t just about infrastructure—it’s about impact. We partner with organizations to deliver innovative, secure, and scalable IT solutions that empower their success. From network security to cloud infrastructure, we take the complexity out of IT so our clients can focus on what they do best. We’re a team that values action and collaboration. We take ownership, put customers first, work as one team, and never stop learning. If you’re looking for a place where your work truly makes a difference, Lockstep is the place to be.
What You’ll Own
- Works deals assigned to the sales team supported, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by the sales manager.
- Proactively scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the firm.
- Secures input from all necessary solution stakeholders within the customer firm. Adapts solutions, as necessary, to ensure appropriate support.
- Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements.
- Secures from customer technical staff commitments needed to ensure a deal’s “technical close.”
- Meets assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported.
- Opportunistically pursues additional business development opportunities within customer firms. Collaborates with sales to ensure these opportunities are effectively covered and advanced
- Monitors customer support for technical solutions proposed throughout the sales process, and alerts the sales and account teams to potential risks of deal closure
- Maintains deal through-put in early deal-sales process steps.
- Supports Account Executive's product growth targets for the assigned geography, channel, or account base.
- Maintains high customer satisfaction ratings that meet company standards.
- Provides coaching and professional development to team member sales associates in order to enhance their product knowledge, technical acumen, and technical sales skills.
There is in-market travel for this role, up to approximately 40% during peak times, approximate 10% out of market
Desired Qualifications
- 10 years of IT project experience in enterprise networking and data center solutions
- OR 5 years of manufacturer presales experience
- Manufacturer Certs, including but not limited to:
- Aruba
- Cisco
- Juniper
- Excellent written and verbal communication skills
- Organized with attention to detail and follow-through
- Self-motivated and proactive with assignments
- Ability to work both independently and with a team
- Focused on customer success
- Process oriented with comfort using systems to track and report on activities
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. Prolonged sitting at a desk and using a computer, must be able to lift at least 15 pounds, and be able to work in an office with other employees.
What We Offer
- Competitive compensation
- Medical, dental and vision insurance
- 401(k) Plan
- Short term / long term disability and life insurance
- Flexible PTO
- 7 company paid holidays and 1 floating holiday
- Employee Assistance Program (EAP)
Lockstep Technology Group is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.