What are the responsibilities and job description for the Solutions Architect position at Lockstep Technology Group?
Description
About Lockstep
At Lockstep, we believe great technology isn’t just about infrastructure—it’s about impact. We partner with organizations to deliver innovative, secure, and scalable IT solutions that empower their success. From network security to cloud infrastructure, we take the complexity out of IT so our clients can focus on what they do best. We’re a team that values action and collaboration. We take ownership, put customers first, work as one team, and never stop learning. If you’re looking for a place where your work truly makes a difference, Lockstep is the place to be.
What We Offer
What We're Looking For
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. This position requires prolonged computer and desk work, occasional lifting of up to 15 pounds, and regular collaboration within a professional office environment. Travel: Approximately 40% in-market travel during peak times, approximately 10% out of market
Equal Opportunity Employer
Lockstep Technology Group is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws
About Lockstep
At Lockstep, we believe great technology isn’t just about infrastructure—it’s about impact. We partner with organizations to deliver innovative, secure, and scalable IT solutions that empower their success. From network security to cloud infrastructure, we take the complexity out of IT so our clients can focus on what they do best. We’re a team that values action and collaboration. We take ownership, put customers first, work as one team, and never stop learning. If you’re looking for a place where your work truly makes a difference, Lockstep is the place to be.
What We Offer
- Competitive compensation
- Medical, dental, and vision insurance
- 401(k) Plan
- Short-term/long-term disability and life insurance
- Flexible PTO
- 8 company-paid holidays and 1 floating holiday
- Employee Assistance Program (EAP)
- Work assigned sales opportunities, prioritizing efforts to maximize team productivity and profitability, or as directed by the Sales Manager.
- Proactively scope technical solutions to meet customer requirements, assess customer needs and gaps, and recommend solutions that optimize value for both the customer and the Company.
- Secure input from all necessary customer stakeholders and adapt solutions as needed to ensure alignment and support.
- Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements.
- Obtain the necessary commitments from customer technical stakeholders to achieve technical approval and support for proposed solutions.
- Meets assigned targets for profitable sales growth in assigned product lines, market areas, channels, or teams supported.
- Supports Account Executive's product growth targets for the assigned geography, channel, or account base.
- Opportunistically pursues additional business development opportunities within customer firms and collaborates with sales to ensure these opportunities are effectively covered and advanced.
- Monitors customer support for technical solutions proposed throughout the sales process and alerts the sales and account teams to potential risks of deal closure
- Take ownership of assigned opportunities, ensuring consistent follow-through and timely progression toward close.
- Maintains high customer satisfaction ratings that meet company standards.
- Provides coaching and professional development to team member sales associates in order to enhance their product knowledge, technical acumen, and technical sales skills..
What We're Looking For
- 10 years of IT project experience in enterprise networking and data center solutions OR 5 years of manufacturer Pre-Sales experience.
- Excellent written and verbal communication skills.
- Organized with attention to detail and follow-through.
- Self-motivated and proactive with assignments.
- Ability to work both independently and with a team.
- Focused on customer success.
- Process-oriented, with comfort using systems to track and report on activities.
- Aruba
- Cisco
- Juniper
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. This position requires prolonged computer and desk work, occasional lifting of up to 15 pounds, and regular collaboration within a professional office environment. Travel: Approximately 40% in-market travel during peak times, approximately 10% out of market
Equal Opportunity Employer
Lockstep Technology Group is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws