Account Manager/ Collections specialist

Job Summary
We are seeking a dynamic and results-driven Account Manager / Collections Specialist to join our team. In this role, you will be responsible for managing client accounts, developing new business opportunities, and ensuring timely collection of outstanding payments. The ideal candidate will possess strong negotiation skills, excellent communication abilities, and a strategic mindset to foster long-term client relationships while maintaining company revenue goals. This position offers an engaging environment for professionals interested in business development, sales, and account management within a fast-paced industry.

Responsibilities

• Manage and nurture existing client accounts to ensure customer satisfaction and retention
• Conduct warm calling to prospective clients for new business development and account growth
• Negotiate payment terms and resolve billing issues efficiently to maximize collections
• Collaborate with cross-functional teams including marketing, sales, and technical support to enhance client engagement
• Utilize CRM tools such as Salesforce to track interactions, follow-ups, and account status updates
• Analyze client data and sales trends to identify opportunities for upselling or process improvements
• Lead efforts in B2B sales initiatives, expanding the company's market presence and customer base
• Develop strategies for effective business development and account expansion
• Maintain compliance with company policies and industry regulations during all client interactions

Skills

• Strong negotiation skills with the ability to influence and close deals effectively
• Proven experience in business development, B2B sales, or account management roles
• Familiarity with marketing strategies and technology sales environments
• Proficiency in Salesforce or similar CRM platforms for managing client data and sales pipelines
• Technical sales experience is a plus, especially in understanding complex product offerings
• Excellent communication skills—both verbal and written—to engage clients professionally
• Analytical skills for assessing account performance and identifying growth opportunities
• Ability to conduct warm calling confidently while maintaining a professional demeanor
• Leadership qualities with the ability to work independently and as part of a team

This role is ideal for motivated professionals eager to develop their career in sales, account management, or collections within a supportive organization committed to professional growth.

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person

Salary : $15 - $17