Big Sky Thrift Retail Assistant

Yellowstone Club is paradise in Montana.  A private residential community in Big Sky, Montana, Yellowstone Club offers its Members the world’s only private ski and golf community.  With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love being a part of this exceptional community.  Our employees make the Yellowstone Club experience come alive.  If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Yellowstone Club is looking for you.

The Yellowstone Club Community Foundation and Big Sky Thrift are looking for an enthusiastic, detail-oriented Retail Assistant candidates with strong organizational skills to join our team, with a focus on store operations. This full-time position requires 1–3 years of retail or customer service experience. Candidates must be available Monday through Saturday, between 11:30am-6:30pm, for a total of 32–40 hours per week.  This position is located in the Big Sky Meadow Village area.

Major Responsibilities:

• Provide outstanding customer service to all customers, ensuring a positive and memorable shopping experience.
• Create a welcoming and friendly atmosphere for customers and volunteers, fostering a sense of community within the store.
• Maintain a clean, organized, and visually appealing store layout to enhance the shopping experience and maximize revenue.
• Oversee daily store operations in the absence of the Associate Director, ensuring smooth and efficient functioning.
• Assist the Associate Director with various tasks and projects, including inventory management, merchandising, and event coordination.
• Support volunteer activities by providing guidance, training, and assistance as needed.
• Handle customer inquiries, resolve issues, and manage transactions accurately and efficiently.
• Ensure that store policies and procedures are followed to maintain a safe and secure environment for employees, volunteers, and customers.
• Contribute to a positive working environment by collaborating effectively with team members and management.

Essential Job Functions: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage inventory control, including receiving, transporting, processing, and displaying merchandise.
• Ensure the store, including the Conex and sorting room, is organized and clean.
• Engage with the community to promote Big Sky Thrift’s mission, values, and events.
• Provide accurate and timely information about Big Sky Thrift's services to customers and visitors.
• Accurately perform all necessary register functions and handle transactions efficiently.
• Ensure merchandise is clean, correctly displayed, and appropriately priced.
• Assist in creating attractive and creative in-store displays and visual merchandising setups.
• Support the management of volunteers during their shifts, ensuring they are actively engaged and productive.