Operations Manager

This is not a typical Operations Manager role.

Our client is hiring someone who wants to build, own, and grow — not just manage.

You’ll work directly with the CEO to build and scale their operational infrastructure in a fast-paced, tech-driven environment handling high-SKU products (phones, laptops, tablets).

This role is designed to grow into a Director of Operations within 12–24 months.

🔧 What You’ll Do

Own the Operation

• Run day-to-day warehouse operations (receiving, QA, picking, packing, shipping)
• Ensure accuracy, speed, and a high-quality customer experience
• Solve problems before they become issues

Build & Improve Processes

• Create and document scalable workflows
• Implement Lean principles (5S, Standard Work, Kanban)
• Continuously improve efficiency, accuracy, and throughput

Work with Systems & Tech

• Partner with internal teams to improve WMS/ERP systems
• Help optimize workflows, automation, and data flow
• Identify opportunities to leverage technology

Use Data to Drive Decisions

• Track KPIs: accuracy, throughput, cycle times, labor efficiency
• Use data to identify bottlenecks and improve performance

Support & Develop the Team

• Help lead a small, high-performing warehouse team (~10 people)
• Set expectations, create structure, and lead by example

🧠 Who You Are

• You take ownership and don’t wait to be told what to do
• You think in systems, not tasks
• You like to build and improve, not just maintain
• You’re hands-on and comfortable being in the warehouse
• You’re curious about technology and data
• You move with urgency and high standards

✅ What You Bring

• 3–7 years in operations, warehouse, or supply chain
• Experience improving processes or systems
• Exposure to fast-paced or growth environments
• Strong problem-solving and analytical skills

Bonus if you have:

• Lean experience (5S, Standard Work, etc.)
• WMS/ERP exposure
• Experience working cross-functionally

📈 Why This Role

• Direct exposure to CEO and business strategy
• Opportunity to build operations from the ground up
• Clear path to Director-level leadership
• High ownership, high impact environment

💬 Who This Is For

Someone who wants to:

• Build something meaningful
• Take ownership
• Grow fast
• And become a key leader inside a scaling company

If you’re just looking to “manage operations”…

👉 this isn’t the role for you.

Compensation & Benefits:

● Competitive salary performance-based bonus

● 401(k) with company match

● Medical / Dental / Vision benefits

● PTO and company holidays

Schedule:

● Monday to Friday

● 7:30AM – 5:30PM EST

● Onsite at King of Prussia, PA headquarters

Their Core Values:

1. Do What You Say – Accountability and follow-through

2. Appropriate Sense of Urgency – We move fast and deliver

3. Customer First – We create exceptional experiences

4. Do the Right Thing – Integrity above all

5. Continuous Improvement – We always seek better

6. No Assumptions – We ask, learn, and understand