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Consumer Lending Loan Officer

LMCU
Grand Rapids, MI Full Time
POSTED ON 11/20/2025 CLOSED ON 12/25/2025

What are the responsibilities and job description for the Consumer Lending Loan Officer position at LMCU?

Title: Consumer Lending Loan Officer – Bilingual Spanish

Primary Location: Grand Rapids

Employee Status: Full-time, Exempt

Estimated Hours/Week: 38

Remote: Hybrid

What You’ll Get: (note varied offerings based on role and hours)

  • Weekly Pay
  • Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision
  • Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA)
  • Retirement options like 401 (k) with company match and pension.
  • Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time.
  • Tuition reimbursement
  • To see a full list of our benefit offerings – check out this helpful guide!

About this position:

The Consumer Lending Loan Officer role is responsible for evaluating, authorizing, and recommending approval of loan applications for individuals. This role involves assessing the creditworthiness of applicants, analyzing financial information, and providing excellent member service. This position is also sales-oriented, requiring identifying lending opportunities, and promoting suitable loan products

What you’ll do:

  • Loan Origination: Assist members and prospective members with loan applications, gathering documentation, and evaluating credit histories and financial status to determine loan eligibility.
  • Member Service: Provide exceptional member service by responding to inquiries, addressing concerns, and guiding them through the loan process.
  • Credit Analysis: Analyze applicants' financial information, credit reports, and other relevant data to assess risk and make informed lending decisions.
  • Compliance: Ensure all loan applications comply with relevant regulations, company policies, and procedures.
  • Approval Recommendations: Recommend approval or denial of loan applications based on comprehensive analysis and established guidelines.
  • Documentation: Prepare and maintain accurate and thorough loan files, ensuring all required documentation is complete and up-to-date.
  • Relationship Building: Develop and maintain strong relationships with members and referral sources to generate new lending opportunities.
  • Market Awareness: Stay informed about industry trends, market conditions, and competitors to effectively serve members and contribute to credit union growth.
  • Cross-Selling: Identify and promote additional financial products and services that meet members needs and enhance their overall financial well-being.

What You’ll Bring:

  • Minimum of 1-3 years of experience in consumer lending, banking, or financial services.
  • Bilingual Spanish language proficiency preferred.
  • Experience in a prior sales -oriented role is a plus.
  • Strong analytical and decision-making abilities.
  • Excellent interpersonal and communication skills.
  • Attention to detail and high level of accuracy.
  • Knowledge of lending regulations and compliance requirements.

LMCU is an Equal Opportunity Employer

Salary.com Estimation for Consumer Lending Loan Officer in Grand Rapids, MI
$55,776 to $66,719
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