What are the responsibilities and job description for the Consumer Lending Loan Officer position at Lake Michigan Credit Union?
Title: Consumer Lending Loan Officer – Bilingual Spanish Primary Location: Grand Rapids Employee Status: Full-time, Exempt Estimated Hours/Week: 38 Remote: Hybrid What You’ll Get: (note varied offerings based on role and hours) Weekly Pay Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA) Retirement options like 401 (k) with company match and pension. Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time. Tuition reimbursement To see a full list of our benefit offerings – check out this helpful guide! About this position: The Consumer Lending Loan Officer role is responsible for evaluating, authorizing, and recommending approval of loan applications for individuals. This role involves assessing the creditworthiness of applicants, analyzing financial information, and providing excellent member service. This position is also sales-oriented, requiring identifying lending opportunities, and promoting suitable loan products What you’ll do: Loan Origination: Assist members and prospective members with loan applications, gathering documentation, and evaluating credit histories and financial status to determine loan eligibility. Member Service: Provide exceptional member service by responding to inquiries, addressing concerns, and guiding them through the loan process. Credit Analysis: Analyze applicants' financial information, credit reports, and other relevant data to assess risk and make informed lending decisions. Compliance: Ensure all loan applications comply with relevant regulations, company policies, and procedures. Approval Recommendations: Recommend approval or denial of loan applications based on comprehensive analysis and established guidelines. Documentation: Prepare and maintain accurate and thorough loan files, ensuring all required documentation is complete and up-to-date. Relationship Building: Develop and maintain strong relationships with members and referral sources to generate new lending opportunities. Market Awareness: Stay informed about industry trends, market conditions, and competitors to effectively serve members and contribute to credit union growth. Cross-Selling: Identify and promote additional financial products and services that meet members needs and enhance their overall financial well-being. What You’ll Bring: Minimum of 1-3 years of experience in consumer lending, banking, or financial services. Bilingual Spanish language proficiency preferred. Experience in a prior sales -oriented role is a plus. Strong analytical and decision-making abilities. Excellent interpersonal and communication skills. Attention to detail and high level of accuracy. Knowledge of lending regulations and compliance requirements. LMCU is an Equal Opportunity Employer Lake Michigan Credit Union is fundamentally different than a bank, both in our structure and mission. Our goal has always been to do what is best for our members. This approach guides every decision we make and every service we offer. As a credit union, our goal isn’t to generate profits for shareholders, it’s to improve the lives of our members. LMCU is consistently rated in the top ten in the nation for Return of the Member by Callahan & Associates, meaning we give back more to our members in the form of higher rates when they save and lower rates when they borrow. At LMCU, the emphasis on delivering real value to our members has been job one, since day one. As one of the largest credit unions in the nation for several years running, LMCU has earned many awards and accolades such as inclusion as one of the 101 Best and Brightest Companies to Work For Nationally and being recognized by Forbes as a Great Place to Work. As an employee, you'll enjoy a stimulating, professional atmosphere, supported by the latest technology, training, and development. We recognize that a healthy balance between work, home life, and play is essential to our employees and our success. We offer a friendly, respectful and inclusive work environment, fun employee activities and rewarding community involvement opportunities. You’ll love working here at Lake Michigan Credit Union! LMCU is an Equal Opportunity Employer