What are the responsibilities and job description for the Sales Associate position at LMAF Wax Group?
Join European Wax Center as a Guest Service Associate (GSA) and be a key part of providing exceptional service to our valued guests! In this role, you will create a welcoming environment and ensure guest satisfaction throughout their experience.
Responsibilities include:
Requirements
EWC Staffing LLC is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We also highly value authenticity.
Responsibilities include:
- Greeting guests with a warm and friendly demeanor upon arrival
- Assisting guests with check-in and check-out processes
- Managing booking appointments and handling customer inquiries over the phone and in-person
- Educating guests on services, products, and promotions
- Maintaining a clean and organized reception area
- Handling transactions accurately and efficiently
- Contributing to a positive team environment by supporting fellow associates
Requirements
- High school diploma or equivalent required; experience in a customer service role preferred
- Strong interpersonal and communication skills
- Ability to multi-task in a fast-paced environment
- Detail-oriented with a focus on guest satisfaction
- Proficiency in computer systems and scheduling software
- Approachable, friendly, and enthusiastic attitude
- Able to work flexible hours, including evenings and weekends
- Discounted waxing services and retail products
- Competitive hourly wage plus performance bonuses
- Employer-paid basic life and AD&D insurance
- Employer-subsidized health insurance and other supplemental insurance offers
- Paid Time-Off (increases with tenure)
- Employee referral and guest referral programs
EWC Staffing LLC is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We also highly value authenticity.