Care Management Assistant

Job description

We're seeking a compassionate and organized Care Management Assistant to support our care managers and clients through hands-on coordination, logistical support, and non-clinical advocacy. You will work closely with clients, families, and interdisciplinary teams to implement care planning, support day-to-day client needs, and uphold LM Services' commitment to dignity and quality of life.

Key Responsibilities

• Assist in the implementation of client care plans, services, and appointments
• Support clients in navigating medical systems, including appointment scheduling, reminders, and transportation
• Provide in-home check-ins and observe/report changes in condition to the care management team
• Facilitate medication reminders, and ensure adherence to routines
• Update Care Managers about needs and condition changes
• Support documentation and recordkeeping of care activities and observations
• Help coordinate non-medical services such as light housekeeping, order supplies, manage salon appointments and other social activities
• Provide companionship and emotional support to promote client well-being and reduce isolation
• Attend appointments (when needed) to provide advocacy and ensure continuity of care communication
• Assist care managers with administrative tasks, such as follow-ups, care notes, and client files
• Participate in ongoing training to support evolving client needs and enhance service delivery

Qualifications

• Experience in healthcare, social services, elder care, or a related field preferred
• Strong organizational skills and attention to detail
• Empathetic, patient, and respectful in client interactions
• Skilled communicator with the ability to interact effectively with clients, families, and professionals
• Ability to work independently and as part of a collaborative team
• Comfortable visiting clients in their homes; access to reliable transportation required
• Tech-savvy and able to use basic care management software and digital tools
• Personal alignment with LM Services' values: compassion, integrity, respect, and ownership

Job Types: Part-time, Internship

Pay: From $30.00 per hour

Expected hours: 15 – 25 per week

Work Location: On the road

Salary : $36,000 - $72,000