What are the responsibilities and job description for the Leasing Agent - CLO position at LLOYD COMPANIES INC?
Putting It Simply:
Our Leasing Agents are the face of Lloyd Property Management and are responsible for leasing as many apartments as possible to keep our complexes at 95% occupancy or greater. This position will spend 50% of their time in an office setting fielding leasing calls and setting up tours, and the other 50% of their time out on the 50 properties leasing. The ideal candidate will have a sales spirit, a natural way with people, and can work on the run as this is a highly mobile position. This is a relationship driven position that gets to work with people during one of the most exciting times of their lives by helping them find a new home!
A Day In The Life of a Leasing Agent:
- Arrive on time ready to conquer the day!
- Catch up on any missed leasing calls from the night before (responsiveness is important)
- Be available for the live leasing calls coming in, making them a priority above all else
- Communicate with future residents by asking questions and make recommendations on available housing options
- Schedule in person tours (they are the best part of being a leasing agent!) and send virtual tours as requested
- Navigate multiple systems to find apartment availability, pricing, and information
- Your outlook calendar is your best friend, put everything on it, and proactively look at it to plan your day, week, and month
- Follow-up with your tours from the previous day, ensuring they received their link to apply and answer any outstanding questions.
- Touch base with your pending applications to gather information such as renters’ insurance, pet information, and income verifications. Notify them when their screening information is complete.
- Brainstorm ideas to post on 334-RENT’s TikTok, Instagram, and Facebook
- Drive to your first tour location and prepare for your tour by walking the tour path, ensuring it has high curb appeal, and the apartment your showing is sparkling clean.
- Complete the tour by answering all questions, being friendly, helpful, and professional. Remember, you are the face of the company!
- Navigate the city to complete the rest of your tours, driving from one property to the next
- Email follow-up information to all tours done that day, including links to apply
- Relay any information needed to the on-site management teams of the properties you toured
- Treat everyone fairly and equally, it’s not only the law, but also the right thing to do
Our Top Performers:
- Love the thrill of closing a sale
- Are motivated by helping people
- Always follow-through
- Are always 5 minutes early
- Have a natural way of talking with people
- Love to have fun at work
- Have the ability to pivot quickly when things don’t go as planned
- Build relationships for life
- Communicate daily with their future residents
- Are technology inclined, and can easily navigate multiple systems at once
- Have a safety first mindset
- Are problem solvers, sometimes finding the right home for people is like putting puzzle pieces together
EDUCATION and/or EXPERIENCE
Associates or Bachelors’ degree (preferred)
Previous sales experience is a plus.
COMPANY VALUES
- Do the Right Thing. Act Ethically. We are responsible for our words, our actions and our results.
- Build Relationships for Life. At Work. At Home. In the Community.
- Solve It. Deliver results through innovation, creative thinking, and problem solving.
- Have Fun. Perform at Your Best. Celebrate Successes.