What are the responsibilities and job description for the Leasing Agent position at Lloyd Companies?
Putting It Simply
Our Leasing Agents are the face of Lloyd Property Management and are responsible for leasing as many apartments as possible to keep our complexes at 95% occupancy or greater. This position will spend 50% of their time in an office setting fielding leasing calls and setting up tours, and the other 50% of their time out on the 50 properties leasing. The ideal candidate will have a sales spirit, a natural way with people, and can work on the run as this is a highly mobile position. This is a relationship driven position that gets to work with people during one of the most exciting times of their lives by helping them find a new home!
A Day In The Life of a Leasing Agent
Associates or Bachelors' degree (preferred)
Previous sales experience is a plus.
Company Values
Our Leasing Agents are the face of Lloyd Property Management and are responsible for leasing as many apartments as possible to keep our complexes at 95% occupancy or greater. This position will spend 50% of their time in an office setting fielding leasing calls and setting up tours, and the other 50% of their time out on the 50 properties leasing. The ideal candidate will have a sales spirit, a natural way with people, and can work on the run as this is a highly mobile position. This is a relationship driven position that gets to work with people during one of the most exciting times of their lives by helping them find a new home!
A Day In The Life of a Leasing Agent
- Arrive on time ready to conquer the day!
- Catch up on any missed leasing calls from the night before (responsiveness is important)
- Be available for the live leasing calls coming in, making them a priority above all else
- Communicate with future residents by asking questions and make recommendations on available housing options
- Schedule in person tours (they are the best part of being a leasing agent!) and send virtual tours as requested
- Navigate multiple systems to find apartment availability, pricing, and information
- Your outlook calendar is your best friend, put everything on it, and proactively look at it to plan your day, week, and month
- Follow-up with your tours from the previous day, ensuring they received their link to apply and answer any outstanding questions.
- Touch base with your pending applications to gather information such as renters' insurance, pet information, and income verifications. Notify them when their screening information is complete.
- Brainstorm ideas to post on 334-RENT's TikTok, Instagram, and Facebook
- Drive to your first tour location and prepare for your tour by walking the tour path, ensuring it has high curb appeal, and the apartment your showing is sparkling clean.
- Complete the tour by answering all questions, being friendly, helpful, and professional. Remember, you are the face of the company!
- Navigate the city to complete the rest of your tours, driving from one property to the next
- Email follow-up information to all tours done that day, including links to apply
- Relay any information needed to the on-site management teams of the properties you toured
- Treat everyone fairly and equally, it's not only the law, but also the right thing to do
- Love the thrill of closing a sale
- Are motivated by helping people
- Always follow-through
- Are always 5 minutes early
- Have a natural way of talking with people
- Love to have fun at work
- Have the ability to pivot quickly when things don't go as planned
- Build relationships for life
- Communicate daily with their future residents
- Are technology inclined, and can easily navigate multiple systems at once
- Have a safety first mindset
- Are problem solvers, sometimes finding the right home for people is like putting puzzle pieces together
Associates or Bachelors' degree (preferred)
Previous sales experience is a plus.
Company Values
- Do the Right Thing. Act Ethically. We are responsible for our words, our actions and our results.
- Build Relationships for Life. At Work. At Home. In the Community.
- Solve It. Deliver results through innovation, creative thinking, and problem solving.
- Have Fun. Perform at Your Best. Celebrate Successes.