Marketing Client Experience Intern

Brief Description

LJB Inc. is seeking a motivated and detail-oriented summer intern to support our Marketing team. This internship is modeled after our Client Experience Manager (CXM) role and is designed to provide hands-on exposure to sales operations, market research, CRM data management, and client support within a national engineering firm. The intern will work directly alongside marketing and sales to gain real-world experience in a fast-paced, client-focused environment.

The Marketing Client Experience Intern opportunity is a paid, full-time summer internship (10–12 weeks) in our Dayton, Ohio office. Candidates should be pursuing a degree in Business, Marketing, Communications, Engineering, or a related field.

Pay: $18 an hour

Sales Research

MARKETING CLIENT EXPERIENCE INTERN MAJOR DUTIES AND RESPONSIBILITIES:

• Conduct market research to identify potential clients, industry trends, and competitive dynamics in the engineering sector
• Gather and analyze data on client demographics, preferences, and behaviors to support sales strategy
• Assist in preparing reports, summaries, and presentations for the sales team and leadership
• Collaborate with the marketing team to develop and organize sales collateral
  
  

Data Analysis & Reporting

• Analyze sales data to track performance metrics and identify patterns or opportunities
• Support compilation of data for sales forecasts, budgets, and performance reports
• Generate insights and recommendations based on data to support sales in decision-making
• Identify cross-selling and growth opportunities across client accounts
  
  

CRM & Sales Operations Support

• Maintain and update client and sales records in HubSpot CRM
• Help stage client activities including scheduling next steps, logging activities, and drafting outreach emails
• Assist in the preparation of sales documents such as proposals, quotes, and introductory materials
• Monitor and help document leads generated by the Business Development team
  
  

Client Experience Support

• Support the sales team in delivering a seamless client experience from initial contact through project handoff
• Collect and summarize client feedback to surface improvement opportunities for sales and delivery teams
• Coordinate and support execution of sales campaigns, events, and conference participation as needed
  
  

Marketing Client Experience Intern Essential Credentials

• Currently pursuing a Bachelor’s degree in Business, Marketing, Communications, Engineering, or a related field
• Strong written and verbal communication skills
• Analytical mindset with comfort working in spreadsheets and data tools
• Detail-oriented with strong organizational and time management skills
• Self-starter who thrives in a fast-paced, team-oriented environment
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint) required; CRM experience (e.g., HubSpot, Salesforce) a plus.
  
  

LJB Inc. is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees are valued, respected, and have the opportunity to succeed. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, marital status, or any other protected status under applicable law. If you are a self-starting individual who wishes to join an established team that believes in excellence in the workplace, this opportunity is for you.

Recruiters or staffing agencies: LJB does not accept unsolicited resumes from recruitment agencies. Any resume submitted without a signed agreement will be considered the property of LJB, and no fees will be paid. Please direct all communications to the HR team.

Keywords: Marketing Intern, Client Experience Intern, Dayton, OH