What are the responsibilities and job description for the Project Director - Program Management position at LJA?
What Lja Has To Offer
LJA is offering an exciting opportunity that will allow you to reach your full career potential. The structure of our organization is designed to amplify your capabilities while gaining the benefits of being an employee-owner. What truly sets this opportunity apart is the chance to collaborate every day with dedicated, skilled, and supportive leaders. Whether you are in the office, in the field, or behind the scenes, working at LJA gives you the chance to grow through hands-on experience and exposure to a broad range of clients and services.
What Makes Lja Different
At LJA, our employee-owners take pride in their work and their workplace. We’re guided by leaders who foster a culture of respect, collaboration and a shared vision of success. Our difference is evident in the experiences and opportunities we provide:
The position leads the full lifecycle of toll revenue collection systems and operations—from concept of operations and procurement strategy through system implementation and long-term operational optimization. This role ensures successful delivery of complex programs while identifying opportunities for continuous improvement, innovation, and expansion of services.
A TYPICAL DAY MIGHT INCLUDE:
At LJA, we’re 100% employee-owned. This drives results, rewards ambition and supports long-term success for every team member. With almost 100 locations and 3,000 employee-owners (and growing), we’re building something big! We want you to be part of it. Your future grows here.
LJA is offering an exciting opportunity that will allow you to reach your full career potential. The structure of our organization is designed to amplify your capabilities while gaining the benefits of being an employee-owner. What truly sets this opportunity apart is the chance to collaborate every day with dedicated, skilled, and supportive leaders. Whether you are in the office, in the field, or behind the scenes, working at LJA gives you the chance to grow through hands-on experience and exposure to a broad range of clients and services.
What Makes Lja Different
At LJA, our employee-owners take pride in their work and their workplace. We’re guided by leaders who foster a culture of respect, collaboration and a shared vision of success. Our difference is evident in the experiences and opportunities we provide:
- Employee-owned. Client-focused
- Employee Stock Ownership Plan (ESOP)
- Consistently ranked as a Top Workplace
- Internal recruitment team, in-house training, and a marketing department specific to our industry
- We celebrate flexibility, allowing every team and office to lead with their proven approach
- Our culture champions continuous learning and personal growth
- We believe success comes through constant evolution and communication
- We are passionate about having fun and making money, all while creating impact
The position leads the full lifecycle of toll revenue collection systems and operations—from concept of operations and procurement strategy through system implementation and long-term operational optimization. This role ensures successful delivery of complex programs while identifying opportunities for continuous improvement, innovation, and expansion of services.
A TYPICAL DAY MIGHT INCLUDE:
- Provides executive-level leadership for toll technology programs, ensuring successful delivery across multiple projects and clients.
- Leads and manages multidisciplinary project teams, fostering collaboration, accountability, and high performance.
- Develops and maintains strong client relationships at the executive and program levels, serving as a trusted advisor.
- Drives account growth through identification of new opportunities, cross-selling services, and supporting business development initiatives.
- Leads pursuit strategies, proposal development, and positioning efforts for new and existing clients.
- Oversees program-level planning, including assessments, concept of operations, procurement strategies, and implementation roadmaps.
- Provides strategic oversight of procurement processes, including development of RFPs and evaluation frameworks.
- Directs toll system implementation efforts, including oversight of design, integration, testing, and deployment activities.
- Ensures effective operational oversight of toll systems, identifying performance improvements and optimization strategies.
- Establishes and enforces quality control standards across programs and projects.
- Mentors and develops staff, supporting career growth and expanding internal capabilities within the tolling practice.
- Performs additional duties as
- Bachelor’s degree in Engineering, IT, Accounting/Finance, Business, or related field
- 12 years of relevant experience in tolling, transportation technology, or related field
- Proven experience managing programs and leading teams
- In lieu of education, 15 years of related experience
- Demonstrated leadership experience managing complex programs and multidisciplinary teams
- Strong client relationship management and business development capabilities
- Deep understanding of tolling systems, operations, and lifecycle delivery
- Excellent communication, negotiation, and executive presentation skills
- Proven ability to grow accounts and develop new business opportunities
At LJA, we’re 100% employee-owned. This drives results, rewards ambition and supports long-term success for every team member. With almost 100 locations and 3,000 employee-owners (and growing), we’re building something big! We want you to be part of it. Your future grows here.
- Generous Time Off: PTO, paid holidays, and a full office closure between Christmas and New Year’s.
- Comprehensive Benefits: Multiple plan options for health, dental, and pets. Along with mental health support.
- Family Support: Paid maternity and parental leave to help you focus on what matters most.
- Education Support: Tuition reimbursement and in-house courses provided by our Learning and Development team.
- Referral Bonuses: Know great talent? Get rewarded for helping us grow.
- Community Impact: Company-sponsored volunteer days and philanthropic initiatives.
- Professional Development: Memberships to industry organizations to keep you connected and growing.
- Career Growth: Great internal mobility opportunities to advance your career.
- Fun Culture: LJA social events, employee sports teams, bring your kid to work day, etc.