What are the responsibilities and job description for the Dental Office Manager/Treatment Coordinator position at LJ Dental?
Job Summary
We are seeking a dynamic and highly organized Dental Practice Manager to lead the daily operations of our busy dental clinic. In this pivotal role, you will oversee administrative functions, ensure compliance with healthcare regulations, manage staff, and optimize practice performance.
Qualifications
⦁ Previous experience required as Dental Office Manager / Office Coordinator / Dental Treatment Plan Coordinator
⦁ Experience working with dental software (Open Dental preferred)
⦁ Knowledge of basic and advanced dental terminology: Common dental treatments, dental procedures, ADA dental codes, insurance benefits verification, claim submission, etc.
⦁ Experience managing and optimizing patient’s schedule: Creating and managing appointments, confirming patients, filling up last minute cancellations or no-shows
⦁ Experience working with insurance companies (mostly PPO’s): Verifying patients’ coverage, understanding insurance fees, co-payments, limits, and experience preparing and submitting claims
⦁ Ability to multi-task efficiently
⦁ This position requires to perform many tasks simultaneously
⦁ Excellent customer service skills
⦁ Proficient computer skills and experience using Microsoft Office
⦁ Attention to detail and accuracy
⦁ Bilingual Preferred (English-Spanish)
Benefits
⦁ Monthly Bonus Annual Bonus based on performance
Responsibilities
⦁ Coordinate patients check in/check out
⦁ Coordinate preparation of patient’s files: Manage patient forms, prepare files according to established processes
⦁ Present dental treatments to patients, including large dollar value cases
⦁ Educate patients on payment and financing options (Mostly CareCredit)
⦁ Process patient’s payments
⦁ Manage Schedule
⦁ Maintain Open dental information up to date
⦁ Prepare reports (Daily and monthly, from PMS)
⦁ Oversee collections and accounts receivable
⦁ Supervise front desk personnel
⦁ Support marketing initiatives
Pay: $20.00 - $35.00 per hour
Benefits:
- Continuing education credits
- Employee discount
- Family leave
- Paid time off
- Referral program
- Tuition reimbursement
Work Location: In person
Salary : $20 - $35