Credentialing Admin. Support Coordinator (Contract)

Location: Washington, DC (Hybrid – 4 days onsite)

Employment Type: 6-Month Contract (Potential for Extension)

Hourly Rate: $28.00 – $32.00/hour

Note: This position is not eligible for benefits

Company Overview

Enlightened is seeking a detail-oriented Credentialing Administrative Support Coordinator to support provider credentialing and enrollment operations for a high-performing healthcare network serving the DC Medicaid population.

This is a 6-month contract opportunity with the potential for extension based on business needs and performance. In this role, you will provide day-to-day administrative support to ensure provider applications are processed accurately, documentation is complete, and records are maintained in compliance with internal and regulatory standards.

The ideal candidate is organized, proactive, and comfortable working in a fast-paced, process-driven environment.

Position Responsibilities

• Collect, organize, and upload provider documentation required for credentialing and enrollment
• Assist with completing credentialing applications using established templates and checklists
• Maintain accurate electronic provider files and ensure all documentation is current and properly labeled
• Reach out to providers and office staff to obtain missing information or clarify application details
• Track outstanding items and follow up to ensure timely submission and processing
• Enter provider data into credentialing systems, spreadsheets, and tracking logs
• Update application status and maintain accurate workflow documentation
• Submit and track internal tickets for provider setup and system activation
• Perform quality checks to ensure provider files are complete prior to review
• Maintain organized, audit-ready records to support compliance requirements
  
  

Required Qualifications

• 1–2 years of administrative, healthcare operations, or office support experience preferred
• Strong attention to detail and ability to follow structured processes
• Excellent organizational and time management skills
• Strong written and verbal communication skills
• Proficiency in Microsoft Office (Outlook, Excel, Word) and ability to learn new systems quickly
• Experience in credentialing, provider data management, or health plan operations is a plus
  
  

What We’re Looking For

• A reliable, detail-oriented professional who works well in a structured environment
• Ability to manage multiple tasks while maintaining accuracy
• Strong follow-through and sense of accountability
• Comfortable interacting with providers and internal teams
• Commitment to organization, compliance, and meeting deadlines
  
  

Equal Opportunity Statement

Enlightened is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class.