Customer Experience Specialist – Door-to-Door Sales Representative

Make an Impact. Build Your Career. Help Homeowners Save Energy.

LivSmart Home Services is looking for motivated, outgoing, and customer-focused Customer Experience Specialists to join our growing Michigan team.

You will educate homeowners about Michigan's Home Energy Rebates (MiHER) program and help eligible families access valuable home energy upgrades. This is an opportunity to earn excellent income while making a meaningful difference in your community.

Unlike traditional door-to-door sales, much of your work will take place within targeted neighborhoods and communities where homeowners may qualify for government-funded energy upgrades. Your primary responsibility is to educate residents, help verify eligibility, collect the required customer information, and assist homeowners with beginning the enrollment process.

This is a consultative, relationship-focused role rather than a high-pressure sales position.

About LivSmart

LivSmart Home Services works with government and utility-funded energy-efficiency programs to help homeowners receive energy-saving home improvements, including heat pumps, electrical upgrades, water heaters, insulation, air sealing, and other qualifying measures.

Through Michigan's MiHER program, eligible households may qualify for valuable home improvements at little to no cost, depending on household income, program requirements, and approved upgrades.

As we continue expanding throughout Michigan, we're building a high-performing sales team focused on delivering an exceptional customer experience while helping families benefit from these programs.

Key Responsibilities

• Visit homeowners within assigned communities and targeted neighborhoods throughout Saginaw, Bay City, and surrounding areas.
• Educate residents about Michigan's MiHER program and available home energy upgrades.
• Help verify homeowner eligibility and collect required enrollment information.
• Assist customers with beginning the application process.
• Maintain accurate customer records using the company's CRM and mobile tools.
• Meet daily activity, customer enrollment, and appointment goals.
• Work closely with the Door-to-Door Sales Manager to continuously improve performance and customer experience.
• Represent LivSmart professionally and ethically in every homeowner interaction.
• Support expansion into additional Michigan territories as program funding and customer opportunities become available.

Ideal Candidate

• Previous door-to-door, direct sales, canvassing, customer service, or community outreach experience is preferred.
• Excellent communication and interpersonal skills.
• Comfortable speaking with homeowners and building rapport quickly.
• Self-motivated with a positive attitude and strong work ethic.
• Comfortable working outdoors and walking neighborhoods throughout the day.
• Reliable transportation and a valid driver's license.
• Based in or willing to work throughout the Saginaw and Bay City regions.
• Legally authorized to work in the United States.

Compensation

This position offers a combination of weekly compensation and performance-based incentives.

You'll receive:

• $500 per week while actively working in the field and meeting activity expectations.
• $50 bonus when an enrolled customer reaches the Income Approved stage.
• $50 bonus when that customer reaches the Installation Complete stage.

This structure rewards representatives for bringing in quality customers who successfully move through the program while providing consistent weekly income.

Additional incentive opportunities and advancement into leadership positions are available as LivSmart continues to grow.

Reporting Structure

This position reports directly to the Door-to-Door Sales Manager, who will provide ongoing coaching, field training, territory planning, and performance support.

Why Join LivSmart?

• Work within targeted Michigan communities where homeowners may qualify for valuable energy upgrades.
• Promote a government-funded program that provides genuine value to eligible families.
• Consistent weekly compensation plus performance bonuses.
• Comprehensive sales and MiHER program training.
• Company-provided marketing materials and sales resources.
• Clear opportunities for advancement into team leadership and management roles.
• Opportunity to help establish LivSmart's presence in Saginaw and expand into additional Michigan markets.
• Join a growing residential energy-efficiency company operating across multiple states.

Apply Today

If you're passionate about helping people, enjoy working in the community, and are looking for a career with growth potential and performance-based earning opportunities, we'd love to hear from you.

Please submit your resume along with a brief summary of your sales, customer service, or canvassing experience. We look forward to speaking with you!

Pay: $1,000.00 - $4,000.00 per week

Application Question(s):

• Do you perform well in commission based roles?
• Have you done D2D or canvassing in the past?

Work Location: In person

Salary : $1,000 - $4,000