What are the responsibilities and job description for the Front Desk position at LIVINN HOTELS LTD?
LivINN Hotels is a locally owned hospitality company based in Burnsville, MN, with properties throughout the Twin Cities metro and Sharonville, Ohio. We are professional, agile, and fast-paced, and our mission is simple: to provide exceptional and memorable experiences for our guests and residents.
We’re currently seeking a dependable, customer-focused Front Desk Clerk / Night Auditor to join our team. This role is ideal for someone who enjoys working independently overnight while delivering outstanding guest service and ensuring smooth hotel operations.
Part Time: Sundays 7am- 3pm, Mondays 3pm - 11 pm. With Additional flexibility to cover partial shifts from 3 pm - 8pm other days.
Starting Pay: $17.00 per hour
Supplemental benefits available
401k
What You’ll Do
- Warmly welcome and assist guests during check-in, stay, and checkout
- Manage front desk operations efficiently to minimize wait times
- Answer phone calls using LivINN’s Signature Call Formula.
- Maintain knowledge of hotel policies, rates, promotions, and local attractions
- Keep the lobby and shared spaces clean, organized, and welcoming
- Ensure guest confidentiality, key security, and monitor cameras for safety
- Complete shift checklists and incident reports as needed
- Complete laundry duties each shift.
What We’re Looking For
- Excellent customer service and communication skills
- Ability to remain calm, professional, and courteous in all situations
- Strong attention to detail and organizational skills
- Comfort working independently during overnight hours
- Familiarity with the local area or willingness to learn
- Ability to manage multiple responsibilities in a fast-paced environment
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Qualifications
- High school diploma or equivalent
- Ability to pass a background check
- Willingness to work varying shift lengths based on business needs
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Physical Requirements
- Ability to stand for extended periods
- Frequent bending, lifting, and folding laundry
- Ability to lift up to 50 pounds when needed
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Why Work with LivINN?
- Supportive, tight knit team environment
- Opportunity to grow with a small hospitality company
- Meaningful work where your service directly impacts guest experiences
If you take pride in reliability and customer care, we’d love to meet you.
Apply today and be part of a team that makes every stay memorable.
Salary : $17