What are the responsibilities and job description for the Service Manager position at Livingston Associates?
Livingston Associates has partnered with a local company to support them in their search for their next Service Manager position.
The Service Manager oversees maintenance operations across multiple communities, ensuring safe, efficient, and high-quality work. This role is ideal for a hands-on leader who excels in team development, problem-solving, and maintaining strong community standards. You’ll support daily operations, guide the service team, and help drive resident satisfaction through well-maintained properties and reliable service.
Key Responsibilities:
- Supervise and coordinate the service team to ensure efficient, high-quality work.
- Train, coach, and develop staff to complete tasks safely, accurately, and on schedule.
- Monitor daily operations and track performance, providing ongoing feedback.
- Oversee preventive maintenance, repairs, and service requests across communities.
- Ensure compliance with safety standards and regulations.
- Respond to escalated maintenance issues professionally and promptly.
- Support capital improvement and property upgrade projects.
- Collaborate with on-site staff to maintain consistent service delivery.
- Contribute to resident satisfaction initiatives.
- Maintain accurate records of work orders, service requests, and completed projects.
- Build and mentor a high-performing, accountable, and independent service team.
Qualifications:
- High school diploma required; Bachelor’s in Facilities Management, Construction, Property Management, or related field preferred.
- 3 years overseeing maintenance or service teams.
- Strong knowledge of building systems, preventive maintenance, and safety regulations.
- Excellent leadership, communication, and organizational abilities.
- Skilled in resolving escalated resident issues and operational challenges.
- Proficiency with work order software and basic computer applications.
Compensation & Benefits:
- Competitive salary: $90,000–$100,000:, based on experience.
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Paid Time Off.
- Company vehicle.
- Flexible schedule.
- Life insurance and EAP.
- Supportive, growth-focused work environment.
We are an equal opportunity employer and value an inclusive, diverse workplace.:
Salary : $90,000 - $100,000
