What are the responsibilities and job description for the AV Installation & Service Technician (Residential & Commercial) position at Livewire?
Join Livewire, Central Virginia’s leader in smart home automation, lighting control, security, and audio-visual integration. We’re looking for a motivated Audio-Visual Installation & Service Technician to join our growing team.
You’ll work both independently and alongside other technicians to install, service, and troubleshoot AV, control, lighting, and security systems in some of the region’s most impressive homes and businesses.
This role is ideal for someone who loves technology, takes pride in a job well done, and enjoys working directly with clients to bring projects to life.
Install and set up one-room and multi-room audio/video systems
Configure and service satellite, cable, and streaming devices
Perform advanced troubleshooting on AV and networked systems
Install and configure basic data/network infrastructure
Program and test control systems (URC, Control4, or similar)
Assist with security and surveillance system setup and configuration
Maintain accurate project documentation and complete daily paperwork
Maintain company vehicle and tools in excellent condition
Collaborate with team members and communicate professionally with clients
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside their normal responsibilities from time to time, as needed.
Qualifications & Skills
Excellent communication and customer service skills
Self-motivated and task-driven, with a commitment to “best practices”
Strong problem-solving ability and attention to detail
Comfortable using hand and power tools
Capable of lifting and carrying 50 lbs
Clean driving record (company vehicle provided)
2 or more year of field experience in AV or related field
Preferred or Required Certifications:
CEDIA EST II or higher (or obtain within 6 months)
Alarm.com Academy (or obtain within 6 months)
Livewire University (within 1 year of hire)
Why Join Livewire
Industry-leading training and certification support
Growth opportunities in advanced integration technologies
Work with cutting-edge systems: Control4, Lutron, Klipsch, Alarm.com, and more
Collaborative, team-driven environment
Competitive pay, benefits, and performance recognition programs