What are the responsibilities and job description for the Banking Center Operations Coordinator position at LiveWell Homecare Agency?
SUMMARY
This role involves supervising tellers to ensure professional customer service, supporting bank marketing and cross-selling products, and maintaining compliance with policies and procedures. The candidate will oversee daily financial transactions, cash operations, and security controls, including vault, ATM, and cash handling. Key duties include processing transactions accurately, managing risk, and ensuring audit and security policies are followed. Leadership responsibilities encompass coaching transactional teams, managing workflow, and fostering a positive client experience through effective communication and issue resolution. The position requires a high school diploma or GED, with a preference for a Bachelor’s degree and 2-5 years of related experience. Skills include proficiency in Microsoft Office and banking operations. Bilingual abilities (English and Spanish/Vietnamese) are strongly preferred. Certifications are not mandatory. The candidate must demonstrate strong organizational, leadership, and communication skills to ensure efficient operations and excellent client service.