Description

Join Our Team as a Receptionist at Live Urgent Care!

At Live Urgent Care, we’re more than a healthcare provider—we’re a dedicated team focused on improving the lives of our community. We combine compassionate care with professionalism and efficiency to deliver the best possible experience for our patients. If you’re a welcoming, organized, and motivated individual who thrives in a fast-paced, team-oriented environment, we’d love to meet you.

Position Details

Role: Receptionist
Schedule: Full-Time

Why You’ll Love Working With Us

• Competitive Compensation: Strong base pay with opportunities for performance-based incentives.
• Comprehensive Benefits: Medical, dental, and vision coverage available after 90 days.
• Future Security: Employer-paid life insurance, short-term and long-term disability, plus a 401(k) with company match.
• Work-Life Balance: Paid time off for vacation, sick leave, and holidays.
• Growth Opportunities: Clear paths for career advancement and professional development.
• Supportive Culture: Join a collaborative team that values your contributions and success.
  

What You’ll Do

• Greet patients with warmth and professionalism during check-in/check-out.
• Answer incoming phone calls, schedule appointments, and manage inquiries.
• Register patients, verify insurance details, and process payments.
• Maintain patient records with accuracy and confidentiality.
• Assist providers and staff with administrative support as needed.
• Keep the office environment organized, clean, and welcoming.
• Address patient concerns with empathy and professionalism.
• Collaborate with colleagues to ensure smooth operations and excellent patient care.
  

What We’re Looking For

• Friendly, professional individuals with strong communication skills.
• Organized multitaskers who thrive in a fast-paced setting.
• Team players eager to contribute to a positive work culture.
• Prior experience in healthcare, customer service, or administrative roles (preferred but not required).
  

Be Part of Something Bigger

At Live Urgent Care, every team member plays a vital role in shaping the patient experience. If you’re ready to build a rewarding career in healthcare while growing your skills, this is the place for you.

Apply today and join the Live Urgent Care family!

Requirements

EDUCATION:

• Proven experience in a medical office setting, either as a Medical Receptionist or in an administrative role.
• High School diploma required.

EXPERIENCE AND QUALIFICATIONS:

• Excellent verbal and written communication skills.
• Strong knowledge of insurance aspects such as copay, coinsurance, deductible, etc.
• Proficient in using computer systems and electronic medical records (EMR), with Athena and Solv being a plus.
• Strong organizational and multitasking abilities.
• Ability to work in a fast-paced environment and handle high patient volumes.

KNOWLEDGE AND SKILLS:

• Understanding of medical terminology and EMR systems.
• Strong communication and interpersonal skills.
• Excellent attention to detail and ability to thrive in a fast-paced environment.
• Ability to work independently or as part of a team.
• Proficient with common PC applications, including Internet, Email, and Microsoft Office.
• Excellent customer service skills.
• Ability to multitask, prioritize, and manage time effectively.
• Exceptional verbal and written communication skills.

PHYSICAL DEMANDS:

• Occasionally required to sit.
• Occasionally required to walk.
• Occasionally required to reach with hands and arms.
• Occasionally required to lift moderate weights (25-50 pounds).
• Finger dexterity required.
• Hand coordination required.

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of their job.