Senior Pro A/V Systems Technician

About the Role

Location: Canton, MA or Charleston, SC (Onsite / Client Sites),
Compensation: Competitive pay overtime eligible full benefits

(This role may be eligible for prevailing wage rates when working on public works projects, as required by law)

Deliver clean, reliable systems - independently and professionally.

The Senior Pro A/V Systems Technician is a hands-on installation role responsible for executing professional permanent A/V system builds with precision and care. You will install, test, and troubleshoot systems independently or as part of a team, following approved drawings, scope, and direction from the Project Manager or Install / Tech Lead.

This role is for a technician who takes pride in craftsmanship, understands system signal flow, and can be trusted to execute work correctly without constant supervision.

• You are not a people lead.
• You are not a project manager.
• You are a skilled, independent contributor.

What You’ll Own

• Install and test permanent Pro-AV installations from rough-in through trim, test, and commissioning
• Video projection and commercial display systems
• Sound reinforcement and conferencing systems
• Control systems, DSP, and networked AV
• Lighting and specialty systems where applicable
• Interpret drawings, wiring schematics, and floor plans
• Mount, terminate, label, and dress equipment and cabling to company standards
• Configure and test basic DSP, control, and matrix systems
• Troubleshoot technical issues independently or escalate appropriately
• Coordinate day-to-day tasks with Project Managers, Tech Leads, and other technicians
• Coordinate installs alongside GCs, ECs, and other trades in active construction or renovation environments
• Document work performed and participate in system-level testing
• Support client and end-user training when requested
• Maintain a clean, safe, and professional job site

Technology Ecosystem Experience

Experience with some or all of the following is expected; depth across multiple areas matters more than familiarity with every platform.

Audio & DSP

• Networked and analog audio systems
• DSP platforms such as Q-SYS, Biamp, Symetrix, Harman
• Wireless and wired microphone systems (Shure, Sennheiser)
• Loudspeakers, amplifiers, and signal distribution

Video & Display Systems

• Commercial displays and projectors
• Video switching, routing, and distribution
• Signal transport technologies (HDMI, HDBaseT, SDI)

Control & Integration

• Control systems such as Crestron, Extron, Q-SYS
• Touchpanels, control processors, and device integration
• Understanding of system control flow and troubleshooting

AV Networking

• Dante and networked AV fundamentals
• Basic IP networking concepts (switching, VLAN awareness, addressing)
• Integration of AV systems on shared or dedicated networks

Infrastructure & Build Standards

• Equipment racks, power sequencing, and grounding
• Cable termination, labeling, dressing, and documentation
• End-to-end testing and validation of complete signal paths

This role requires hands-on experience installing and integrating complete AV systems; platform-only or ticket-based support experience is not sufficient.

Requirements

• 4–6 years of experience in Pro A/V installation or service
• Strong understanding of signal flow and system wiring
• Familiarity with low-voltage standards (Cat6, audio, video, control)
• Comfortable using hand tools, power tools, lifts, ladders, and test equipment
• Valid driver’s license and ability to lift 50 lbs and work at height
• Must be able to obtain and maintain a valid MA DOT Medical Certificate (DOT Physical)
• Strong communication, organization, and time-management skills
• OSHA 10-Hour Construction Safety certification required (or willingness to complete shortly after hire)

Apply Now

Send your resume and a short note describing a permanent AV system you helped install, your role in the build, and what you learned from it to dhansen@highoutput.com.