What are the responsibilities and job description for the Security Supervisor - Philadelphia position at Live! Casino and Hotel Philadelphia?
Overview
Why We Need Your Talents
The Security Supervisor is responsible for the supervision of security officers, and processes providing security, and a safe environment while ensuring protection of guests, team members and Live assets in the absence of the Shift Manager with all related duties and task.
Responsibilities
Where You'll Make an Impact
- Supervises programs, processes and procedures which ensures the protection of the assets of Live! Casino & Hotel Philadelphia to include the safety and security of guests and team members.
- Communicate and implement department procedure in accordance with director and internal controls.
- Assist in development and implementation of Security Department training.
- Investigate incidents and/or quests complaints, compiling data for accurate reports to the PEnnsylvania Gaming Control Board and department heads.
- Completes and investigates first report on injury.
- Provides input and assists with the preparation of performance reviews of officers.
- Other duties as assigned.
Qualifications
Skills You'll Need to Succeed
- Ability to analyze and interpret operational needs.
- Ability to solve routine problems.
- Ability to perform assigned duties under frequent time pressures.
- Ability to maintain mental concentration for signified period of time.
- A variety of tasks and deadlines require an irregular work schedule.
- Ability to write reports.
- Ability to use a telephone properly.
- Ability to read and understand memos.
- Good public relation skills.
- Knowledge of state gaming regulations and legal documents for identification.
- Knowledge of required OSHA regulations.
- First Responders certification preferred.
- Must have a valid driver's license.
- Ability to perform duties under frequent time pressure in an interruptive environment
- Ability to perform assigned duties in an interruptive environment.
A Few Must Haves
- One (1) to Three (3) years’ experience in Security or Law Enforcement as a lead or supervisor.
- A two (2) - year degree in a related field or equivalent work experience.
- Must be able to comply with all state gaming regulations, which may include obtaining a license.