What are the responsibilities and job description for the Manager on Duty - Evenings & Weekends position at Little Rock Athletic Centers LLC?
Description
Hourly Pay
Reports to: Club Manager
Essential Functions
- Give excellent customer service to all members and guests
- Supervise the facility and staff during their appointed shift.
- Facilitate and communicate any member issues.
- Serve as Emergency/Medical first responder.
- Proactively meet all members needs and ensure all amenities are full .
- Be familiar with programming, house rules, and procedures.
- Be familiar with all Club operating systems.
- Be first responder for any medical situation or member issues.
- Report any necessary club repairs.
- Display knowledge of club processes and programs.
- Uphold our principle to “improve the day.”
Requirements
Qualifications
- Passion for leading a successful team.
- Current CPR/AED certification.
- Patience, tact and good communication skills.
- Knowledge of principles and processes for customer service.
- Solid work ethic.
- Commitment to our values: family, fun, hospitality, integrity, and care.