What are the responsibilities and job description for the Desk Attendant position at Little Rock Athletic Centers LLC?
Description
Reports to: Club Manager
Essential Functions
- Provide top-notch customer service and member experience
- Open and close the facility based on shift schedule
- Answer the phone, take messages for the Club Manager when necessary.
- Answer membership and facility questions
- Greet and check in members, verify their Club privileges
- Effectively process guest passes when Club privileges do not exist
- Accurately answer questions regarding all Club processes and programs.
- Process all Point of Sale transactions
- Complete opening and closing procedures, including balancing the cash drawer and maintaining the cleanliness standards of the Club
- Wash, dry, and fold the towels, and keep a constant supply of towels available to members and guests
- Distribute locker keys
- Perform daily cleaning duties
- Uphold our principle to “Improve the day”
Requirements
- Patience, tact, and clear communication skills.
- Age 18 or older.
- Skills in both leadership and customer service.
- Solid work ethic.
- Commitment to our values: hospitality, integrity, teamwork, care, and family.