Scheduler

Job Summary
We are seeking a highly organized and proactive Scheduler to join our dynamic healthcare team. In this vital role, you will coordinate and manage appointment schedules across multiple departments, ensuring seamless patient flow and optimal utilization of clinical resources. Your expertise in medical scheduling, familiarity with electronic health record (EHR) systems, and strong communication skills will contribute to delivering exceptional patient care and supporting efficient clinic operations. This position offers an exciting opportunity to be a key player in a fast-paced healthcare environment dedicated to improving patient experiences.

Duties

• Coordinate and manage daily appointment schedules for physicians, specialists, and support staff using various EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix, Eaglesoft, and others.
• Verify insurance coverage and perform insurance verification procedures to ensure accurate billing and patient eligibility.
• Assist patients with appointment bookings via phone, online portals, or in person while demonstrating excellent phone etiquette and customer service skills.
• Review medical documentation, care plans, and medical records for completeness and accuracy to support clinical workflows.
• Maintain detailed documentation review processes for medical billing, CPT coding (Current Procedural Terminology), ICD-9/ICD-10 coding (International Classification of Diseases), and medical terminology accuracy.
• Manage multi-line phone systems efficiently, handle patient inquiries, reschedule appointments as needed, and provide front desk support including filing and data entry.
• Support medical administrative functions such as office management tasks, filing of medical records, and maintaining organized patient files.
• Collaborate with clinical staff to optimize clinic flow and reduce wait times while adhering to HIPAA regulations for patient privacy and data security.
• Utilize computer skills in Microsoft Office suite for report generation, scheduling updates, and correspondence.
• Assist with intake procedures for new patients and follow-up appointments ensuring all documentation is complete.
• Perform insurance verification processes related to Medicare, Medicaid, or private insurers to facilitate smooth billing cycles.
• Support the use of EMR systems like Epic or Meditech for documentation review, appointment scheduling, and billing processes.

Experience

• Proven experience in medical scheduling within a healthcare setting or clinic environment.
• Strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks or similar platforms.
• Familiarity with medical billing procedures including CPT coding, ICD-9/ICD-10 coding standards, and insurance verification processes.
• Experience working with HIPAA regulations to ensure patient confidentiality and data security.
• Excellent organizational skills with the ability to prioritize tasks effectively in a busy clinic setting.
• Bilingual abilities are highly desirable to serve diverse patient populations effectively.
• Prior experience in a front desk or medical receptionist role is preferred.
• Demonstrated proficiency with computer applications including Microsoft Office (Word, Excel) and office management software like Dentrix or Eaglesoft is advantageous.
• Strong communication skills paired with professional phone etiquette are essential for success in this role.
• Knowledge of dental terminology or hospital experience can be a plus but is not required; relevant clinic experience is valued highly. Join us as a Scheduler where your attention to detail meets your passion for delivering outstanding healthcare support! This role offers an engaging environment where your organizational talents help improve patient experiences while supporting our clinical teams’ efficiency every day.

Pay: From $13.00 per hour

Expected hours: 35 per week

Work Location: In person

Salary : $13