What are the responsibilities and job description for the Used Car Sales Manager position at Lithia & Driveway?
Lithia & Driveway is one of the fastest-growing automotive retailers in the U.S., ranked 124th on the Fortune 500 and traded on the NYSE as LAD. Founded in 1946 in Ashland, Oregon, the company now operates over 300 stores supporting 50 automotive brands and offers careers to more than 27,000 employees. With a high-performance culture driven by core values like personal ownership, continuous improvement, and exceptional customer service, Lithia & Driveway strives to provide an unparalleled experience for both customers and employees. Opportunities are available across the U.S., UK, and Canada in Sales, Service, Corporate, and Finance roles. Committed to inclusion and diversity, Lithia & Driveway fosters a dynamic and innovative work environment.
This is a full-time on-site role based in Middletown, NY, for a Used Car Sales Manager. The role involves overseeing the pre-owned vehicle sales department, ensuring the achievement of sales goals, and maintaining high levels of customer satisfaction. The Used Car Sales Manager will manage day-to-day operations, coach the sales team, develop sales processes, and work collaboratively to enhance the customer experience and drive department performance.
- Proven expertise in Pre-Owned Vehicle Sales and Sales Processes
- Strong focus on Customer Satisfaction and Customer Service skills
- Solid experience in team management and ability to lead a high-performing sales team
- Exceptional communication, organizational, and problem-solving skills
- Background in automotive sales or management is highly beneficial
- Ability to thrive in a fast-paced and dynamic environment
- Bachelor’s degree or equivalent experience in a related field is preferred