What are the responsibilities and job description for the Technician position at Lithia & Driveway?
Company Description Lithia & Driveway is one of the nation’s fastest-growing automotive retailers, ranked 124 on the Fortune 500 (NYSE: LAD), with more than 300 stores representing over 50 automotive brands and employing over 27,000 people. The company’s mission, “Growth Powered by People,” emphasizes career development, continuous improvement, and a high-performance culture focused on enhancing the customer experience. Lithia & Driveway operates in the US, UK, and Canada, offering roles across Sales, Service, Corporate, and Finance, as well as with brands such as Driveway, GreenCars, and Driveway Finance Corporation. The organization is guided by core values including personal ownership, constant improvement, earning customers for life, and enjoying the work along the way. Lithia & Driveway is an equal opportunity employer, committed to inclusion and diversity in all aspects of its operations.
Role Description The Technician role is a full-time, on-site position based in Doral, FL. This team member will perform diagnostics, maintenance, and repairs on a variety of vehicles in accordance with manufacturer specifications and company standards. Day-to-day responsibilities include inspecting vehicles, identifying mechanical and electrical issues, completing repair orders, and documenting work accurately in the service system. The Technician will collaborate with service advisors and other team members to prioritize work, communicate findings to support transparent customer service, and ensure vehicles are returned safely and efficiently. The role also involves maintaining a clean, safe work environment, following all safety and regulatory guidelines, and participating in ongoing training to stay current with evolving automotive technologies.
Qualifications
Role Description The Technician role is a full-time, on-site position based in Doral, FL. This team member will perform diagnostics, maintenance, and repairs on a variety of vehicles in accordance with manufacturer specifications and company standards. Day-to-day responsibilities include inspecting vehicles, identifying mechanical and electrical issues, completing repair orders, and documenting work accurately in the service system. The Technician will collaborate with service advisors and other team members to prioritize work, communicate findings to support transparent customer service, and ensure vehicles are returned safely and efficiently. The role also involves maintaining a clean, safe work environment, following all safety and regulatory guidelines, and participating in ongoing training to stay current with evolving automotive technologies.
Qualifications
- Strong technical skills in vehicle diagnostics, mechanical repair, and preventive maintenance, with the ability to follow manufacturer procedures and service manuals.
- Proficiency with automotive tools, equipment, and diagnostic software, including safe operation and basic troubleshooting of shop technology.
- Solid organizational and documentation abilities, including accurately completing repair orders, maintaining service records, and managing time across multiple jobs.
- Effective communication and teamwork skills to collaborate with service advisors, parts staff, and fellow technicians, and to provide clear explanations of vehicle issues.
- Commitment to safety, quality, and customer satisfaction, with attention to detail and a focus on delivering reliable, consistent work.
- High school diploma or equivalent; completion of an automotive technology program, ASE certifications, or manufacturer training is highly beneficial.
- Previous experience as an automotive technician or mechanic in a dealership or service environment preferred, but a strong willingness to learn and grow will be considered.
- Valid driver’s license with a clean driving record and the ability to operate a variety of vehicles as needed.