What are the responsibilities and job description for the Toyota Service BDC Representative position at Lithia & Driveway?
Dealership
L0588 Priority Toyota Chesapeake
Priority Toyota Chesapeake
Take Your Next Step With Lithia & Driveway!
At Priority Toyota Chesapeake, we know that exceptional customer service starts with exceptional people. As a Service BDC Representative, you'll be part of a supportive, team-focused environment where your communication skills and dedication to customer satisfaction make a real impact. We offer opportunities for professional growth, ongoing training, and the chance to build a rewarding career with one of the area's leading automotive dealerships. If you enjoy helping customers, thrive in a fast-paced environment, and want to be part of a team that values your contributions, Priority Toyota is the place for you.
What You'll Do
Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
We offer a comprehensive benefits package designed to support you and your family, including:
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
L0588 Priority Toyota Chesapeake
Priority Toyota Chesapeake
Take Your Next Step With Lithia & Driveway!
- Pay: $15 - $17 per hour based on experience; monthly bonuses up to $800 per month
At Priority Toyota Chesapeake, we know that exceptional customer service starts with exceptional people. As a Service BDC Representative, you'll be part of a supportive, team-focused environment where your communication skills and dedication to customer satisfaction make a real impact. We offer opportunities for professional growth, ongoing training, and the chance to build a rewarding career with one of the area's leading automotive dealerships. If you enjoy helping customers, thrive in a fast-paced environment, and want to be part of a team that values your contributions, Priority Toyota is the place for you.
What You'll Do
- Handle inbound and outbound service calls with professionalism and urgency
- Schedule service appointments and follow up with customers
- Provide exceptional customer service and ensure a smooth service experience
- Work closely with service advisors and management to meet department goals
- Maintain accurate records and communication logs
- Strong verbal communication and customer-service skills
- Comfortable on the phone and able to handle a high call volume
- Organized, detail-oriented, and able to multitask
- Previous BDC or call-center experience is a plus, but not required
- A positive attitude and a team-player mentality
Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
We offer a comprehensive benefits package designed to support you and your family, including:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
Salary : $15 - $17