What are the responsibilities and job description for the Service Advisor position at Lithia & Driveway?
Dealership
L0149 Chevrolet of Wasilla
Chevrolet of Wasilla
Service Advisor
Pay: Earn Based on Your Performance
Schedule: Full-time
Chevrolet of Wasilla, proudly part of Lithia & Driveway, is looking for a customer-focused Service Advisor to join our busy and growing service department. If you thrive in a fast-paced environment, enjoy helping customers, and want long-term career growth with an industry leader, this opportunity is for you.
What You’ll Do
L0149 Chevrolet of Wasilla
Chevrolet of Wasilla
Service Advisor
Pay: Earn Based on Your Performance
Schedule: Full-time
Chevrolet of Wasilla, proudly part of Lithia & Driveway, is looking for a customer-focused Service Advisor to join our busy and growing service department. If you thrive in a fast-paced environment, enjoy helping customers, and want long-term career growth with an industry leader, this opportunity is for you.
What You’ll Do
- Greet customers and act as the main point of contact throughout the service process
- Listen to customer concerns and accurately document vehicle issues
- Recommend maintenance and repair services based on vehicle needs
- Prepare estimates, write repair orders, and explain work clearly and professionally
- Communicate effectively with technicians to ensure timely and accurate repairs
- Deliver an exceptional customer experience that builds trust and loyalty
- Previous Service Advisor experience preferred (automotive or dealership experience a plus)
- Strong customer service and communication skills
- Ability to multitask and work efficiently in a high-volume environment
- Basic automotive knowledge or willingness to learn
- Professional appearance and positive attitude
- Valid driver’s license
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs